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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Reliable and recommends things that my car needs. Service is great. Mechanics do a great job.
Business response:
Thanks for the fantastic review! We're thrilled to hear you found our recommendations helpful and that our mechanics exceeded your expectations. Your support means a lot to us, and we look forward to keeping your car in top shape! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very helpful and friendly staff. Got me in & out in minimal time. Very happy with my purchase.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and found exactly what you needed. Your satisfaction is our priority, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Every time my Civic needs service Gardena is my place to go, excellent service every time, Thank you!!
Business response:
We’re thrilled to hear you consistently have a great experience with us! Your loyalty means a lot, and we’re always here to keep your Civic running smoothly. Thanks for trusting us with your service needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The key replacement was the exact one & does not turn on my car like my original key
Business response:
Hi Elena, Thank you for bringing this to our attention. If you're still having this issue, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
We had an overall good experience. We would definitely recommend to our family and friends.
Business response:
Thanks for the glowing review, Tripp! We're thrilled to hear you had a great experience and appreciate your recommendation. Your support means a lot to us, and we look forward to welcoming you and your loved ones again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Last time they left the car in bad condition, I have to return it for another repair. Every time I go, the same person helps me, no information about prices and if I ask, he gets upset and not friendly. This was the last time I changed dealers.
Business response:
Alex, It's discouraging to read about the lack of service that you receive here. At your convenience, we'd like to learn more about these concerns and who you've been working with, so we can address this appropriately with our team. Please call me directly at 424-340-9120. I look forward to speaking with you soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I am very pleased with the attention given by the sales team to me during my vehicle purchase.
Business response:
We're thrilled to hear that our sales team provided you with excellent service during your vehicle purchase! Your satisfaction is our top priority, and we appreciate your kind words. Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Called for a recall on my fuel pump, got scheduled and took off of work and drove down to the dealership. The technician tells me that my fuel level needs to be below 50% in order to perform this maintenance and turns me away. This requirement was not expressed over the phone when I scheduled the appointment, costing me my time.
Business response:
Your time is valuable and it's disappointing that it was wasted like this. This is something that should have been communicated to you over the phone and is something we will be addressing with our team. We appreciate you bringing this to our attention and should you like to discuss this in further detail, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
El servicio es muy bueno son amables con los clientes no tienes que esperar mucho tiempo
Business response:
Estamos encantados de saber que tuvo una gran experiencia con nuestro servicio. El compromiso de nuestro equipo con un servicio amigable y eficiente es nuestra principal prioridad y sus comentarios significan mucho para nosotros. Esperamos volver a verte pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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