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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
They took care of my concerns and fixed the issue. The entire staff treat their customers well.
Business response:
Thank you, Edward! We're thrilled to hear that our team addressed your concerns and provided excellent service. Your satisfaction is our top priority, and we appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They treated my courteous and efficiently. The service was done quickly, and necessary inspections carried out per agreed plan. They did the job.
Business response:
Thanks for your positive feedback! We're glad to hear you had a great experience with our team and that everything was handled efficiently. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Like I said before Omar is a nice person he tries his best to get you a car that you want to. And talking about Mike Garcia excellent customer service.👍😊
Business response:
Thanks for the fantastic review! We're thrilled to hear that Omar and Mike provided you with such great service. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
When I ask to speak to a manager I was transferred to his line busy , Then I call again and this time he was in a meeting, I left a message to call me at my #..2hrs later nothing again I call the Guy doing the service For my car he let me know that the manager said can't do anything about my issue, Why it's my fault for not checking under my car the day I got and oil change and they forgot to put a part that cover protects the motor from the bottom... I shouldn't of never taking off my last review, I did it because the manag... read more
Business response:
Juan, It's important we're providing accurate service, which is why this is disappointing to read. It's also disappointing that you've not been contacted by a service manager. When you have an opportunity to speak, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I feel that this dealership service department always suggests the best recommendations in my car needs at that time, and although I can’t afford all of them, I feel confident that the recommendations with the highest priority are being serviced, and it gives me a piece of mind, knowing that when I return we can pick up on services. I didn’t do the previous time.
Business response:
Thanks, Joe! We’re thrilled to hear you feel confident in our service recommendations. Your peace of mind is our priority, and we’re always here to help you keep your car in top shape. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Saul was very professional and organized, delivered our new CR-V Hybrid, and helped us complete the purchase. As the "face" of Gardena Honda, he gives us the confidence to return again.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Saul and the new CR-V Hybrid. Our team is dedicated to providing excellent service, and it’s great to know we’ve earned your trust. We look forward to welcoming you back! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Alexis was very helpful, provided excellent customer service, and ensured that my service was completed promptly without any long wait. Thank you!
Business response:
We're thrilled to hear that Alexis provided you with excellent service and a prompt experience. Your feedback means a lot to us, and we look forward to continuing to serve you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
A very good customer service, Mike Garcia did everything he could to help me and I'm very pleased thank you very much 👍
Business response:
Thank you, Maya! We’re thrilled to hear about your positive experience with Mike. Our team strives to provide excellent service, and it’s great to know we hit the mark. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great service! The sales representative Sheikh and the two finance managers that welled us were very helpful. Our family bought two cars on the same day because the service was great. The finance managers took their time in explaining the contracts thoroughly and they were so amicable and hospitable. Will definitely be returning.
Business response:
Thank you, Juan! We're thrilled to hear about your fantastic experience with Sheikh and our finance team. It's wonderful that you and your family found the perfect cars with us. We look forward to welcoming you back in the future! Enjoy your new rides! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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