Ganley Westside Imports Inc.'s cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Ganley Westside Imports Inc.

4.5

About this business

Location details

25580 Lorain Rd, North Olmsted, OH, 44070, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.51,251 reviews
Select a rating
Robert Shaffer III's profile image
Robert Shaffer III 
recommend  Recommended
5 years ago

These people are always nice, and quick!!! 

Business response:

Robert, Thank you for your kind words and high star rating! We hope to see you soon! -Ganley Westside Imports 

Jennifer Gouchie's profile image
Jennifer Gouchie 
recommend  Recommended
5 years ago

We actually had fun buying our cars! Aaron made it super easy and stress FREE! He listened to exactly what we wanted and he delivered!! We love Ganley Westside VW!! 

Jordan Scango's profile image
Jordan Scango 
5 years ago

This is the worst dealership I've ever walked into. The financing manager will lie to peddle high interest loans, and customer service will defend it. It's been over 30 days now and I haven't received my copy of the title to register the vehicle. The title office never answers, and will not return my phone calls. I'll be patronizing my local crackhead before anything with Ganley in the name again. 

Darian Lynn's profile image
Darian Lynn 
5 years ago

Also to add, not really professional to have your employees laugh reacting reviews. I’m very disappointed. My grandma recommended you guys for a new car since she bought her Elantra here. I was interested in the 2018 Yaris and I came up there to test drive it today. With it being 2 years old with 40k miles on it already, I was kind of iffy. I loved the car. I asked the guy if it was in any accidents and he didn’t show me a carfax at all. Didn’t even offer it. All he said was there may be scratches or small dents but they don... read more

Business response:

Darian, We apologize that your experience with us was below par. Additionally, while the person you are referencing is no longer a Ganley Westside employee, we apologize that this person has laugh reacted to your review. We are dedicated to working to your issues resolved. If you could please contact our sales manager Scott at (440)734-2000 ext 5224 or email him at scott.t@ganleywestside.com in order to discuss the details of your concerns. We hope to hear from you soon. -Ganley Westside Imports 

Brad Widman's profile image
Brad Widman 
recommend  Recommended
5 years ago

ask for juliana, she is fantastic 

Business response:

Brad, Thank you for taking the time to leave this kind review. We hope to see you back in the future for any service or sales needs! -Ganley Westside Imports 

Terry Perry's profile image
Terry Perry 
recommend  Recommended
5 years ago

My sales guy Bosco was incredible and my loan officer Josh as well! I’ve been with the Company for almost 5 years I was leasing two vehicles from them in that timeframe so I decided it was time to buy and they hooked me up with a 2020 V wagon Passat I can’t thank those guys enough and the Volkswagen company for all they’ve done for me in the last five years I walked in five years ago with a little bit of credit wasn’t too much but they still were able to help me and made my dreams come true if you need a car with bad credit ... read more

Joe Durr's profile image
Joe Durr 
5 years ago

Very disappointed in this dealership and Hyundai as a whole. I traded in my old lease early to get a new one and as part of this deal the dealership was to pay off the remaining payments of the old lease. 6 months later I find out they paid the incorrect amount and left a balance owed on the lease account and Hyundai Motor Finance then reported me as delinquent on my credit report. In order to get it fixed thru HMF it requires letters to be mailed via regular mail by me, the client who did nothing wrong and a long 30 day pro... read more

Gayle Patterson Kostelec's profile image
Gayle Patterson Kostelec 
recommend  Recommended
5 years ago

Had the best car buying experience in over 40 years! I can't say enough good things about my experience with Rachel and Evan. I went in with a firm budget and they went out of their way to get me the best vehicle for my money. I highly recommend this dealership. 

Business response:

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports 

Debby Barath's profile image
Debby Barath 
recommend  Recommended
5 years ago

Rachel, our sales rep, had a super friendly, no-pressure approach that made us feel very comfortable. There was literally no hassle in working out a deal on our purchase. We were completely satisfied, and felt we made a wise decision in coming to Ganley Westside. 

Business response:

Debby, Thank you for making the trip to Ganley Westside Imports for your new Subaru Forester! We appreciate the opportunity to earn your business, and are pleased that your experience was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new car! 

Frequently asked questions about Ganley Westside Imports Inc.

How is Ganley Westside Imports Inc. rated?

Ganley Westside Imports Inc. has a 4.5 star rating with 1,251 reviews. 

When is Ganley Westside Imports Inc. open?

Ganley Westside Imports Inc. is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com