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FX Caprara Honda
- Car Dealers
- Watertown, NY
About this business
Specialties We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! History Established in 1980. We understand that your car is an essential part of your life for commuting, transporting, or just getting away. With this in mind, our Prime objective is to make sure that when you drive off our dealership, you are completely satisfied with your new c... read more
Location details
23115 NY-12, Watertown, NY, 13601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Great people to deal with and Scooby is very friendly. I was in an out in just under two hours now that's service. I would recommend them, pleasure doing business.
Business response:
Thank You So Much!We appreciate your business and the 5 star review!
Very professional and willing to help me with the purchase of the truck.
Business response:
Thank you for your business Brett, and thank you for the five star review!
Good experience
Business response:
So happy to hear that you had a 5 star experience Richard.Thanks for the great review!
Grammar was horrible, all lower case letters. Gave me information but was not helpful
Business response:
Hi Brian- Thank you for the feedback.We will work with the team here to make sure that more helpful information is shared in the future.We will also work on grammar.Sorry that we did not meet your expectations, and I hope that you will give us another try so you can get the positive experience that we strive to give every valued customer.Please call me at 315-777-9436 to share more about your experience, and let me know how the team can serve your better.Thank You!Will Farr
They contacted me, wanted me to come in to look at it however the salesman I spoke to was in meetings the following day so I scheduled an appointment for the day after...called that day to confirm appointment and that it was still available and was told it was and was also still listed on website as available...after an hour drive, my salesman was not there and I was told that the vehicle I had driven over 75 miles for had been sold a few days ago... needless to say my rating would be the lowest.
Business response:
Hello Jack - I am sorry that you did not have the excellent experience that our customers are accustomed to.I appreciate the feedback and will share it with the rest of the team so that we can do better in the future. Please call me directly at 315-777-9436 if you have any other concerns that you would like to share.I hope that you will give us another try so you can have a positive experience.Thank You - Will Farr
From the time you walk in the door, very friendly pleasant atmosphere. No pressure sales tactics or games being played. Great selection to choose from, and very fair trade in allowance on our truck. I would feel comfortable sending my grandmother in there knowing she would not be taken advantage of.
Business response:
Thank you so much Lisa!So glad to hear that your expectations were met.Thanks for choosing FX Honda!
Truck was as described price was on the high side of market bought the truck at full asking price that's the down side of my review
Business response:
Glad that you were pleased with the truck.We really appreciate your business!Thanks for choosing FX Honda!
I did get there about 35 minutes before they closed. I was passed around from person to person because everyone was leaving for the day so right away I felt like I was an inconvenience. Finally a man helped me named John. He was very very nice and tried really hard to help me, unfortunately the dealer was so unorganized he couldn’t even find the vehicle I went to look at. He asked several different people including his manager and no one knew where it was. Since I drove an hour to look at it and it was still listed online as... read more
Business response:
Hi Jillian - Thank you for giving us a try, and I am sorry that we fell short of your expectations.I can assure you that your experience is not indicative of how we typically do business.I would love to talk to you to get more details so that I can insure that no other customer experiences what you did.Please call me on my direct line at 315.777.9436, or email me at willfarr@fxhonda.com.I hope to talk with you soon.Thank You - Will
I can’t say enough good things about my whole experience here. John Northrob was my sales man and he was extremely helpful and caring. Not once did anyone there make us feel like we couldn’t get into the truck we wanted. This truck was above and beyond what we wanted and they were able to get our payment what we wanted. They also listened and some of the other places we went were just about selling a vehicle and not caring what we said we wanted. Excellent over all experience
Business response:
Jamie, thank you so much for your kind words and wonderful review. It was truly a pleasure working with you, and we all look forward to seeing you again soon!
Frequently asked questions about FX Caprara Honda
How is FX Caprara Honda rated?
FX Caprara Honda has a 4.6 star rating with 965 reviews.
When is FX Caprara Honda open?
FX Caprara Honda is closed now. It will open tomorrow at 8:00 a.m.
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