This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Message from Fuzzy's Taco Shop
300 W Martin Luther King Jr Pkwy Suite 120, Suite 120, Des Moines, IA, 50309, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 10:00 p.m. | |
Tue | 10:00 a.m. to 10:00 p.m. | |
Wed | 10:00 a.m. to 10:00 p.m. | |
Thu | 10:00 a.m. to 10:00 p.m. | |
Fri | 10:00 a.m. to 2:00 a.m. | |
Sat | 10:00 a.m. to 2:00 a.m. | |
Sun | 10:00 a.m. to 10:00 p.m. |
It was our first time and I thought is was very good . It was packed with people but it didn't take long to get your food.i had tacos and rice both were good and the chips and salsa were excellent .my son lives in Des Moines so we'll be back when we visit .
When you have 2 cash registrars but only using 1 and a line out the door maybe you should open up another line! 30 min wait while the food was good not happy about the wait.
Business response:
Hi Patti, thank you for your message! On busy nights when the restaurant tables are full, we have to drop down to one register, due to lack of seating. Our food comes out super fast, and one register allows you a space to sit to eat your tacos! Any time we have a few tables open up, we quickly jump on the 2nd register. Thank you for your support in sharing your concern, and we hope this helps clear up that process. :-)
I tried to use a $5 coupon, came up a nickel short of $20 minimum to spend. The cashier smirked and wouldn't help. My date and I didn't want to throw food away or take it with us. It's just the little things like that piss me off. Won't EVER go back. Shitty service concept and kinda dirty for how new it is.
Business response:
Hi Ryan, thank you for your comment. The $5 off of $20 coupons exclude alcohol and taxes, and are internally tied to that specific number for the discount to kick in. But it is absolutely not appropriate for any staff member to respond rudely or in an unhelpful manner. That's not the guest service standard that Fuzzy's stands for, and we sincerely apologize for your experience.
Huge portions and lots of choices. Service was great and the atmosphere was happening. My 2nd time and my husbands first. We will be back!
This is the worst excuse for tacos or any type of "south of the border" cuisine", it's honestly offensive how terrible it is.
Fuzzy's Taco Shop has a 4.2 star rating with 2,595 reviews.
Fuzzy's Taco Shop is closed now. It will open at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com