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Furniture Mart

4.3

About this business

Location details

#A, 3935 Venture Dr a, Duluth, GA, 30096, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3802 reviews
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Wendi Godard's profile image
Wendi Godard 
8 years ago

EXTREMELY poor customer service. Scheduled times are NOT actually scheduled. Called 15 mins before they showed up (not scheduled) at 1pm and of course no one available to let them in bc we are working. Again not scheduled! Normally don't leave negative feedback but this is not acceptable. Also was told that our furniture would be ordered and delivered to them in 1 week it took 2 weeks total and they never called and told us that part of what we ordered was backordered! 

Business response:

Hi Wendi, I'm sorry that there were complications with your order. However, we have been in contact with you and have already resolved the issue. We hope that you are satisfied with the customer service at this point in time, and please let us know if you have any further questions. Thank you for your business, and have a wonderful day! 

Shalè Natè's profile image
Shalè Natè 
8 years ago

I L�VE this store. I furnished my entire home with Furniture Mart. Their payment plans make it affordable to have an EXCEPTIONAL looking home. They are THE BEST... 

Cheryltrena Smith's profile image
Cheryltrena Smith 
8 years ago

De Marcus exceptional salesperson. Greet with an smile. Took times to help..Excellent furniture keep up the good work 

Business response:

Thank you for your business . 

Nino Brown's profile image
Nino Brown 
8 years ago

If your looking for affordable quality furniture, I'll suggest stopping by. Don't usually leave reviews but given the service I received I was pleased. Went shopping for a bed for my daughter. Marcus Jackson assisted us throughout the entire process. He sold us what we wanted, in our budget. Nothing like those large furniture stores that pressure you into a sale with ridiculous prices and sales tactics. The entire team from management, sales, and shipping kept me in the loop with everything. 

Business response:

Nino,thank you so much for your business . 

Laura Guzman's profile image
Laura Guzman 
8 years ago
Ivonne Lizardi Ramirez's profile image
Ivonne Lizardi Ramirez 
8 years ago
Gina Downey's profile image
Gina Downey 
8 years ago

Business response:

Thanks for your rating n will improve our service to get 5 star 

Peter Chesbro Molnar's profile image
Peter Chesbro Molnar 
8 years ago

Business response:

Thank you 

Katty Castillo's profile image
Katty Castillo 
8 years ago

Frequently asked questions about Furniture Mart

How is Furniture Mart rated?

Furniture Mart has a 4.3 star rating with 802 reviews. 

When is Furniture Mart open?

Furniture Mart is open now. It will close at 6:00 p.m.  

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