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Fulton Bank

1.5

About this business

Location details

1423 S Market St, Mechanicsburg, PA, 17055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.549 reviews
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John E's profile image
John E 
a year ago

Horrible customer service. Debit card was suspended due to a fraudulent charge and we found out in Orlando airport on vacation. They wouldn’t turn her card back on and wanted to send a new one via mail then they suggested if she admitted to the fraudulent charges they would turn her card back on - well hello in a time of panic of course she agreed. Stranded in an airport 1200 miles away with two young children and that’s how you handle buisness for them- thanks Fulton Bank 

suzette s's profile image
suzette s 
2 years ago

HORRIBLE!!!! Especially Ariana and her manager at the dispute department. I had a legitimate issue and needed their help! I had proof and support to backup my dispute and they still sided with the merchant. Low budget bank and they don't even have customer service available 24/7. Their ATM in Hackettstown NJ is always broken and they wont waive fees if you need to go elsewhere. I will be closing my accounts here and running for the hills. Low budget and not customer oriented or customer friendly. Ariana needs additional trai... read more

Tyler K's profile image
Tyler K 
2 years ago

Worst financial institution you could EVER imagine! The staff at the Central Square location and specifically Marie are an absolute JOKE and embarrassment to the community, I could write a book about how horrible Fulton Savings is, have gone weeks without any response about closing an account due to neglect and ethical practices, DO NOT EVEN consider this joke of a company, go to Empower next door and your horrible experiences will be avoided! 

Jonathan G's profile image
Jonathan G 
2 years ago

I just started with Fulton bank. I send a wire to. pay a bill. My contact gave me the wrong bank account information. So I work that out. A different bank accepts wires for their bank. I call Fultons wire room with corrected information and they confirm the routing number on the Federal Reserve website. It checks out and wire sent. Then they accuse me of fraud and restrict my account. I am filing complaints with their Federal bank regulators..The Federal reserve 

Samuel C's profile image
Samuel C 
2 years ago

I have been trying to reestablish the audodraft for my mortgage since the summer. Multiple phone calls with long wait times, a trip to the branch, more phone calls, and it's still not working. I was double charged in September for my mortgage, apparently a related issue, and it took more phone calls for them to sloooooly send me a refund check. The reps are polite on the phone but useless. A special shout out to Ashley who, although she knew I'd waited over an hour in the phone tree, couldn't be bothered to call me back when... read more

Jessica R's profile image
Jessica R 
2 years ago

How is that I walked in with my son an hour before closing, not 5 min but a whole hour, to take my name off of his bank account since he is finally 18 and they told me that they couldn’t help us because they were closing soon. No, you close in an hour not in the next five. Their customer service is horrible. The teller tells us that we can just come back another day even after we explained that my son loves is Harrisburg and I live in Lebanon and our work hours are crazy. Her great suggestion was that my sons opens up anothe... read more

Gee G's profile image
Gee G 
2 years ago

No stars...but to leave this review, I had to give it a star...however my rating is negative 5 stars!! They were hacked....which cause for my elderly mother to get scammed. Fulton bank did not question why she was closing her bank account that she's had for 15+ years, and even after she told the teller she was being scammed....they did nothing. Fulton bank should be responsible for paying her what she lost! I hope all their customers close their accounts, since they can't keep their info out of scammers hands, and have to cl... read more

Bethany H's profile image
Bethany H 
2 years ago

I have been with this bank for at least ten years. Their overall system allows them to be shady. They are the worst at customer service and make it nearly impossible to talk to anyone when something is wrong with your account. I have spent three hours on hold just trying to get through to report sus activity on my debit card. Not only that it is impossible to contact anyone for customer service on weekends or evenings. Fulton bank has been locking me out of my accounts without any explanation and it is impossible to sign bac... read more

Vic G's profile image
Vic G 
2 years ago

We have a construction loan with the bank to build our home. We have had a terrible experience with the bank, Buzz E**** and Judy G******* in Richmond, VA. They have refused to send us monthly statements but we are required to make interest only payments. I have to guess how much to pay each month. They refuse to send me a statement showing how my payments are being applied to interest and principle. We moved into our home almost 2 months ago and still can't get any information. 

Frequently asked questions about Fulton Bank

How is Fulton Bank rated?

Fulton Bank has a 1.5 star rating with 49 reviews. 

When is Fulton Bank open?

Fulton Bank is closed now. It will open tomorrow at 9:00 a.m. 

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