Frisco Eye Associates

gicelaglz 

on Yellow Pages

13 years ago

I took my daughter for her well exam and was told she may need glasses. Her doctor recommended Frisco Eye. I called and whoever answer the phone was very rude and seem to be in a hurry to get me off the phone. I asked for prices since it's been a while I have been to an eye doctor. Price was reasonable but when I asked what it include she told me; the exam and a prescription for glasses and rushed through additional information ending with additional charges for contacts. When I told her I didn't need contacts for my 6 yr da... read more

mbs1959 

on Yellow Pages

14 years ago

The staff was very friendly on the first visit. I was upsold on the eye tests. Then I was upsold into a different type of lense and more expensive frame, based on the lens being an everyday vs. a reading. I was told that if I did not like the suggested / upsold glasses I could bring them back and they would prepare for me the readers that I came in for. When I called them to redo, there was a "re-stocking" fee of $40 that was never disclosed. When I shared with Sarah that this was never discussed , she suggested th... read more

powerofthepen1973 

on Yellow Pages

15 years ago

Over the summer we had been given advanced noticed that my company was closing. This gave us plenty of time to take care of doctor, dental appts, etc. My company was closing, therefore our insurance would not provide Cobra. The doctor was great, very thorough. I didn't need glasses but my husband chose to replace only the lenses in his glasses to save money. I called and explained my situation. I was transferred to a gentleman who checked our vision plan and assured me that it would only cost $100. He even said his prescript... read more

disappointed05 

on Yellow Pages

15 years ago

We normally do not do this but the situation with FEA requires it. FEA was recommended by a friend but we will not return. My wife's glasses were delayed upwards of two weeks as the initial lenses were scratched when cut and then a broken frame delayed them further. The scratch is understandable but the broken frame was discovered on her second attempt into this office, by her. Didn't somebody assemble these? Couldn't somebody have called? Then the contact lense situation. You are quoted $129 for a contact lense checkup (yes... read more