This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Frisco Eye Associates
- Optometrists
- Frisco, TX
About this business
Location details
7638 Stonebrook Pkwy, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been a patient of Dr. Thomas for about 11 or 12 years and during that time, have never had any issues with Dr. Thomas or major issues with the office until recently. I wear two different types of contact lens and thought I had a remaining pair of clear lens two weeks ago, but did not. I called the office to order a box but was informed that it had been two years since my last appointment. I asked for a single pair (as I've many, many times before) and was informed that I needed to make an appointment BEFORE getting an... read more
I always look forward to coming in for my yearly exam! i am blown away by how courteous and professional everyone is at this office. Keep up the good work FEA!!!
The actual eye doctors seem good. The problem is the policy. This office acts unethically and illegally because they do not follow the Fairness to Contact Lens Consumers Act. Yes, that is a real thing. It says we should get a copy of our eye prescriptions for free and we should be able to order glasses or contacts from anyone we choose within a year of the date we received our prescription. There is no limit on the number of contacts we can buy. This office forces you to order through them and pick up at their office and you... read more
If you have an appointment for a certain time, expect it to be at least an hour later. Nice staff but ridiculously long waits- they don't seem to think your time is valuable.
My family and I have been patients of Frisco Eye for several years now. I usually dread going to any doctor's office but they are always so warm and welcoming. I've seen almost all of the doctors and haven't had any complaints. The staff is always very courteous and understanding of my families needs. I continue to refer friends and family to your office. Keep up the good work!!
I give them one star only because Dr. Marsh was great. Unfortunately from my experience they should completely clean house and start over with staff that has a clue to what they are doing. I'll give them benefit of the doubt on our appt being delayed because of other doctors being out for emergencies but I reached my limit today when trying to order my contacts and will never go back to this office ever again. I called to have my contact prescription faxed to walmart to order contacts. The first time they faxed completely th... read more
I was shocked to see that Frisco Eye Associates had such a low rating, and like the others who commented positively, I wanted to give them excellent feedback. I believe I started using them in about 2003 or 2004, so I am also a long-time patient. I have had some rare problems with my eyes over the years and have seen at least 10 ophthalmologists/optometrists in the last 20 years. My retina specialist recommended this practice to me when I moved to Frisco. This is by far my favorite eye care office. The doctors I've seen (Gar... read more
After reading the negative remarks here, I felt that I needed to write a very long over-due review! Along with the only other positive review, I also have been a patient at this office for over 8 years! Actually, probably closer to 10 years. And, I most definitely would recommend this office to any and all of my friends/family (and have done so numerous times!). As with all professional service offices, there have been times when I felt the front office staff could have been more "friendly", however, who among us has not had... read more
I have been a patient here for the last 8 years and I keep coming back! The doctors are the BEST in the business and the optical staff is helpful and knowledgeble! I have been wearing glasses for most of my life, while it is never easy to be separted from my hard earned money, this office cares about getting me into the glasses that are going to look the best on me and have all the basics that my prescription requires. ( thin lenses - for my high correction/ anti-glare - for my night driving clarity). I have struggled with o... read more
Frequently asked questions about Frisco Eye Associates
How is Frisco Eye Associates rated?
Frisco Eye Associates has a 4.4 star rating with 620 reviews.
When is Frisco Eye Associates open?
Frisco Eye Associates is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com