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Frantz Matthew J DO
- Family Practice
- North Royalton, OH
About this business
Location details
12744 State Rd, North Royalton, OH, 44133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did you experience unnecessary pain during your visit? Not one bit! I felt much better when I left! Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Did you leave the office feeling satisfied with your visit? Yes
Was this provider's office too loud? Not at all, it was very peaceful and quiet Did this provider listen to your input and concerns? Somewhat. But I mostly felt ignored. Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Would you recommend this family doctor to others? No
I am a regular patient and I have always had a good experience with them. They've never used foul language. They are always polite and courteous. I was confident that they were using the latest treatment methods. They have always accommodated me with a same day appointment, when I really needed to be seen. They even helped lower my bill and gave me samples when available when I lost my job and had no health insurance. I have referred them to my family and friends.
Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Were the waiting room chairs comfortable at this family doctor's office? Yes Do you feel that you could have received better service somewhere else? Definitely not; I received the best service ever! Did this provider seem up-to-date with the current advancements in their field? Yes Are you going to visit this provider again? Without a doubt!
How would you compare this provider to others in his/her field that you have visited? Not the worst, but certainly not the best Did this provider show attention to detail? Definitely not. They were unaware of my situation, even though they had my information Did this provider ever postpone your appointment? No, they never postpone my appointment
Was this family doctor friendly? Extremely Friendly Were the staff members able to answer your questions? Yes! They were the most knowledgeable staff I've ever seen! Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Did you spend a lot of time in the waiting room at this provider's office? Absolutely not! I was seen right away!
My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. There was no annoying music playing while I w... read more
Were you able to relax during your appointment? Yes, I was completely at ease How would you compare this provider to others in his/her field that you have visited? Among the best I have seen Was this provider late to your appointments? Not at all, I showed up early and they were ready to see me
Does this provider treat every client equally? Yes, they don't show favoritism
Frequently asked questions about Frantz Matthew J DO
How is Frantz Matthew J DO rated?
Frantz Matthew J DO has a 3.9 star rating with 78 reviews.
When is Frantz Matthew J DO open?
Frantz Matthew J DO is closed now. It will open at 9:00 a.m.
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