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Franklin Chrysler Dodge Jeep Ram Service Center

3.2

About this business

Location details

1124 Murfreesboro Rd B, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:30 a.m. to 5:00 p.m.
3.2211 reviews
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Justin Farrah's profile image
Justin Farrah 
on Google
a month ago

Came in to get my tire sensors replaced and then did a great job tell me every step of the way what was going on and made me feel welcome. Even found a recalled part and they are going to fix that soon. Glad to have my tire sensors all working I hate having lights on the dash. Keep up the great work and I will definitely be back when I need a new truck. Fast forward to 2025 I was having so much trouble with my 2012 dodge ram 1500 and it was just time to turn that bad boy in leaving me on the side of the road for the last tim... read more

Martin and Wendy Douglas's profile image
Martin and Wendy Douglas 
on Google
2 months ago

Went there for a special order part and received it in less than 24 hours. Great customer service. 

Steven Beecher's profile image
Steven Beecher 
on Google
2 months ago

UPDATE-- I have recently gotten my promaster back from another diesel mechanic. They were able to reset the DEF error codes by draining the DEF fluid and replacing it (dodge said they couldn't reset it without spending $6200). They determined the issue is the sensor in the DEF tank and NOT the SCR converter and sensors (like dodge said). Again, go here at your own risk, they had no idea what they were doing with my vehicle. I can only speak to my experience with my diesel dodge promaster 3500. I have been to numerous dodge d... read more

EOD Gear's profile image
EOD Gear 
on Google
4 months ago

Based on conversations I've had in the past, I was impressed with the communications and speed of the service department. My RAM 2500 wouldn't start on a very cold morning after perfect performance since purchasing the truck 11 months prior. My initial phone call was not great but we got through it. I had the truck towed to the dealership that afternoon and received a text message from Service acknowledging they have my truck. Very quick! Based on those prior conversations with fellow truck drivers, I decided to stop in to s... read more

Bruce Leigh's profile image
Bruce Leigh 
on Google
4 months ago
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Frequently asked questions about Franklin Chrysler Dodge Jeep Ram Service Center

How is Franklin Chrysler Dodge Jeep Ram Service Center rated?

Franklin Chrysler Dodge Jeep Ram Service Center has a 3.2 star rating with 211 reviews. 

When is Franklin Chrysler Dodge Jeep Ram Service Center open?

Franklin Chrysler Dodge Jeep Ram Service Center is open now. It will close at 8:00 p.m.  

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