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Franklin Automotive

4.8

About this business

Our commitment to our customer's 100% satisfaction is reflected in everything we do. At Franklin Automotive we are proud of our reputation for integrity, quality and courtesy to our customers. Our goal is customer focused service with a technicians touch. We focus on the highest quality parts, latest diagnostic technology and on-going training. 

Location details

2880 Acton Rd, Birmingham, AL, 35243, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.8667 reviews
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Daniel White's profile image
Daniel White 
a week ago

Nick was rude, dishonest and unprofessional. Returned one out of five phone calls. Told my girlfriend, I was an idiot for doing my own suspension work. Did not give me a quote for any of the work until half of it was done. Told me he would give me a quote on the second half of the work and did not quote me until he ordered the parts. To redo the suspension work, put new tires and rims on( already purchased tires and rims, just needed the install) an alignment, Transmission fluid change, Oil change, abs sensors, right knuckle... read more

SAMUEL WINBUSH's profile image
SAMUEL WINBUSH 
a month ago

The team at Franklin Automotive did a great job saved me not only money but time from driving to Atlanta to get my car serviced. 

Marshall Ingram's profile image
Marshall Ingram 
2 weeks ago

I have a 2019 Toyota Rav4 with what seems to be a vacuum leak, called in at 7:45am to schedule a service. Apparently the gentleman answering the phone didn't want business and was very short and rude. Long story short Christian Brothers Automotive was more than happy to help take care of us. 

Julia Ruderman's profile image
Julia Ruderman 
a month ago

I've brought my Subaru Forester with ~130k miles here a number of times and the service is always fantastic. Prices are fair, and they're thorough and efficient. Brad is the best- he's a straight shooter and super knowledgable! He'll always explain in detail why something needs repairing before doing the work, and won't try to upsell you on anything you don't need. As a woman who doesn't know much about cars, I've been concerned about getting ripped off by mechanics in the past, but never at Franklin. I'd highly recommend th... read more

Kelvin Daniel's profile image
Kelvin Daniel 
a month ago

I dropped my vehicle off due to the car missing. The guy told me he could smell the tailpipe and knew it was a blown head gasket. They told me the engine needed to be replaced.I ask could he do a pressure test he said it was no need. Paid the service fee without them testing nothing. Took my car to another shop they fully checked it out. Head gasket was NOT blown and they fixed it the same day. Been driving the car for a week with no problems no misfiring . TOTALLY DO NOT RECOMMEND THIS SHOP. 

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Frequently asked questions about Franklin Automotive

How is Franklin Automotive rated?

Franklin Automotive has a 4.8 star rating with 667 reviews. 

When is Franklin Automotive open?

Franklin Automotive is closed now. It will open tomorrow at 7:00 a.m. 

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