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Frank Fletcher Ford Lincoln
- Car Dealers
- Joplin, MO
About this business
Joplin Ford Lincoln - Mercury is an automobile dealership that specializes in the sales and service of new and pre-owned cars, vans, trucks and sport utility vehicles. The dealership provides vehicles from various manufacturers, such as Lincoln, Ford and Mercury. It has a finance department that offers a range of services, such as payment estimators, online credit applications, credit reporting, retail and insurance programs, financial and leasing programs and extended service plans. Its service and parts department offers m... read more
Location details
3015 Turkey Creek Rd, Joplin, MO, 64801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
JB was amazing to work with, will definitely be going to him again when it's time to upgrade!
Business response:
Lizzy, we are so happy to hear that JB has provided you with wonderful customer service for all of your vehicle needs! We appreciate you and thank you so much for choosing Frank Fletcher Ford!
Was there for 18 mins. Looking at buying, I was not once greeted by anyone, there was a gentleman sitting in an f150 playing on his phone. Walked into the showroom floor, receptionist was busy with her phone... Really, guess I will go to Kansas city. Worst part was they had the vehicle I was looking for
Business response:
Matt we are terribly sorry to hear this! That is not how our company operates and this will be addressed immediately! We completely understand your frustration and hope you give us another chance in the future. Please feel free to call our GM Mike McCann or a manager to let them know about this by calling 417-392-0634. Thank you for your feedback.
Ted was the best. I felt he knew exactly what we were looking for. Very honest and forthcoming about everything. A very enjoyable experience. Will return when we are in the need for a new car.
Business response:
Lynette, we are so happy to hear that Ted gave you such a wonderful car buying experience! We appreciate you choosing Frank Fletcher Ford and congrats on your new car!
Great people to work with. We had truck problems while travelling from Ontario, Canada to TX hauling our 5th wheel. They let us park our 5th wheel beside the building- hooked us up with electric, wifi, water and the use of one of their vehicles This all happened on Friday night and they thought they wouldn't be able to look at our truck until Monday. But the diesel mechanic looked at it Saturday and we were able to get back on the road Sunday morning. Would recommend them to anyone looking for excellent service and hospitali... read more
Kyle was absolutely wonderful! Found the perfect car for my very picky a**!!!
Business response:
Thank you Sarah for allowing us to serve you here at Frank Fletcher Ford! So glad your salesman Kyle Kuehn at Fletcher Ford did an outstanding job finding you the right car!! Congrats!
Mark, Kyle, and of coarse Barry were exceptionally helpful today. This is our third purchase with Fletcher via Barry and once again very satisfied with the service.
Business response:
We appreciate you Trampas! Thank you for allowing us to serve you here at Frank Fletcher Ford!
Always take my car to Fletcher for service because of Lauri Black. She is awesome!!! The service department does an excellent job keeping my Ford running top notch!
Business response:
Thank you for allowing us to serve you Kim! So glad to hear Lauri Black did such an amazing job on taking care of you here at Frank Fletcher Ford!
Id like to give a big thanks Jason Brown for all of his hard work to get me into a car that I love, the customer service was great, he wasn't pushy at all and I'd definitely recommend him if you're around the Joplin area of Missouri and are wanting a new car.
Business response:
Cody, we appreciate you taking time to tell us about your great experience with your awesome salesman Jason Brown! Congrats on your new car!
Kyle Kuehn is very knowledgeable, helpful, super friendly and most importantly, not pushy! Love my new new SUV, thank you!
Business response:
Thank you Tammy for taking time to share your wonderful experience with your wonderful salesman Kyle Kuehn at Fletcher Ford! We appreciate you and congrats on your new SUV!
Frequently asked questions about Frank Fletcher Ford Lincoln
How is Frank Fletcher Ford Lincoln rated?
Frank Fletcher Ford Lincoln has a 4.4 star rating with 324 reviews.
When is Frank Fletcher Ford Lincoln open?
Frank Fletcher Ford Lincoln is closed now. It will open tomorrow at 8:00 a.m.
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