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Francis Jewellers

4.3

About this business

Location details

608 Broughton St, Victoria, BC, V8W 1C7, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:45 p.m.
Tue10:00 a.m. to 5:45 p.m.
Wed10:00 a.m. to 5:45 p.m.
Thu10:00 a.m. to 5:45 p.m.
Fri10:00 a.m. to 5:45 p.m.
Sat10:00 a.m. to 4:45 p.m.
SunClosed
4.3935 reviews
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Christian Johannsen's profile image
Christian Johannsen 
on Google
3 weeks ago

We had the best experience getting our engagement ring here! We found a gorgeous 2.5ct radiant cut diamond at a really fair price, and the whole process felt so easy and comfortable. The private setting made the whole process feel so comfortable and exclusive, like it was just about us. No chance to get this anywhere else! Stanka made us feel right at home, and Rafael (the owner) really went the extra mile to make everything work out perfectly. Couldn’t have asked for a better experience! Unbeatable Advantage: They can adjus... read more

Norri H's profile image
Norri H 
on Google
a month ago

I brought in a very special bracelet for repair, and the whole experience was wonderful. The staff (thank you so much, Emma!) were kind and attentive from start to finish, and the repair was beautifully done—faster and more affordable than I expected. The shop has such a lovely atmosphere, and I truly feel the jewelry I buy or repair here carries positive energy. Highly recommend! 

Ronen Navo's profile image
Ronen Navo 
on Google
a month ago

Had my gold necklace repaired here, has the top end of gold repair but this was a sentimental piece for me so I didn’t mind paying it if it meant the service was going to be of high quality. I had the necklace for about a month and while I was wearing it snapped right the the same part they repaired. Super unfortunate and tried to contact them but never got a responds. Don’t waste your time here better off shopping around for repair services atleast when it comes to chains 

James Ventress's profile image
James Ventress 
on Google
a month ago

The worst place I have ever had the discomfort being taken advantage of. I was a very advid customer to the watch place at the bay center due to having a plethora of watches. $37.60 for just a battery replacement. To find out a block away it would have been 6-10 dollars. Poor form and disgusted at their clearly absurd pricing. You should be ashamed to think that obviously I was a tourist. By all means make money but I have the receipt that I'll be glad to share so nobody else is subjected to your one way street shenanigans. ... read more

A. King-Jones's profile image
A. King-Jones 
on Google
a month ago

Excellent service as usual. I got another watch caseback engraved and Emma did an amazing job and was a pleasure to deal with. 

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Frequently asked questions about Francis Jewellers

How is Francis Jewellers rated?

Francis Jewellers has a 4.3 star rating with 935 reviews. 

When is Francis Jewellers open?

Francis Jewellers is open now. It will close at 4:45 p.m.  

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