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Frances Ray Jules Salon
- Hair Salons
- Boston, MA
About this business
Location details
205 Portland St, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No experience what so ever – The first time i go to this salon after i reviewed most of the reviews. I wish people would be honest.... The salon is clean, the people are very nice and friendly, the prices are very reasonable, but the service stinks and the staff have no experience what so ever. I left the place crying.... i will never ever go again even if they offered me life time free service. God knows how long it will take to fix this mess... i just have to wait for my hair to grow out.
Business response:
I will again for the third time apologize (the 1st time in person at the time of your visit, the 2nd time on yelp.com in response to your review, and again now) for your unhappy haircut. I am not being sarcastic or condescending when I say ?Unfortunately I cannot glue your bang back on? I am being honest and straightforward. I wasn?t going to at any point tell you we could fix something that was not fixable. The stylist worked with you for an additional ? hour, you kept requesting she make them shorter. You ended with a fabu... read more
Best cut I have had – I'm the worst kind of client as I'm the one who will burst out crying if I don't like my hair cut or color. I'm a little to vain. Kathyrn has been cutting my hair for a year now and I LOVE the cut. She has added lots of great shape to my hair through layers and reshaping the bangs and front. Her upbeat, fun personality is an extra bonus. I highly recommend her.
Highly Recommended – Kathryn performed the ionic straightening process to my hair - and I love it!! My hair was thick and had a bit of a wave to it, and now all I have to do it give it a quick blowdry and I can walk out the door. She was professional and knowledgeable, highly recommended! I also had a hot stone massage by Sal -- Amazing! He has magic hands.... I was totally relaxed -- I left looking and feeling like a million bucks!
AWFUL!!! – Those guys write their own recommendations!!! I went to try the salon and asked for Kathryn per the recommendations online... had the worst hair cut ever! I asked her to keep the length of my hair a few inches below my shoulder and once she was done, the length of my hair was way up above the shoulder, and when she was giving me a blowdry, there was a piece of hair still with the original length! the way she holds both the scissors and comb are so unprofessional just like a beginner and the way she blowdrys the ha... read more
Business response:
I would like to start by clearing up this rumor about us writing our own reviews. Again I will stress that all of our reviews, good and bad, are from actual clients. We do offer an incentive once a year (usually in Oct) for our client to go on any website like Citysearch or Yelp, write a review, and receive a discount. Why do we do this? 1. It gives our clients a well-deserved discount and 2. The best form of advertisement is word of mouth. I will apologize for the apparent miscommunication between you and your stylist and I... read more
Jackie is the best – I was looking at the reviews and could not believe the 12/24/08 review on Jackie. I have followed Jackie from Holbrook (also meeting her as a walk in) She is very professional and I love how she is up on all the new looks. Jackie always listens to exactly how I want my hair done. I have been coming to Jackie for years and I always have to ask her how her son is or she would never bring him up. As a professional she SHOULD offer you a new look or color option or she would not be doing her job correctly. I... read more
Awful Experience – So I went to the salon to get a haircut by Jackie. I didn't ask for her to be my stylist. She was apparently the only one available when I wanted to come in. She seemed nice but very unprofessional. When we were doing the consultation she kept trying to get me to color my hair. I made it very clear that I wasn't interested in color yet she kept trying to convince me that it would be great for me. During the haircut she proceeded to talk about her son. Not just mention him but discuss him for about 50% of t... read more
Business response:
I am happy to hear that you are not unhappy with the haircut you received from Jackie but its unfortunate you are more or less unhappy with Jackie herself. As a mother of three I realize that outside of work my children are my life and sometimes our personal lives trickle into the work place. I don?t see being a proud parent as a flaw and it definitely doesn?t define Jackie?s skill as a stylist. As far as her pushing color?you can tell when a client is not for a service but Jackie?s job includes introducing clients to new se... read more
Jacky's awesome haircut – Today I had my first haircut at Francis Ray Jules salon and I will be going back! The reception was friendly, hte stylist worked with me and had great ideas for a new cut, and the haircut is fab. Thanks guys!
Highly Recommended! – I Highly recommend FrancesRay Jules Salon! The staff is welcoming and friendly and the services are great. Renee does amazing coloring and I always love the cut. I would not consdier going elsewhere for hair services.
A Great Find... – All I have to say is I am so glad I found Frances Ray Jules Salon. I recently moved back to the area and I was looking for a new stylist and someone for all my hair removal needs. I have been to the salon just once but I can't wait to go back. I have to say I have never looked better. I have seen Kathryn for my hair and Becky for waxing services.They are both very professional and are very well trained in their area of expertise. Kathryn sat me down in her chair and discussed my hair history, current mainte... read more
Frequently asked questions about Frances Ray Jules Salon
How is Frances Ray Jules Salon rated?
Frances Ray Jules Salon has a 3.7 star rating with 363 reviews.
When is Frances Ray Jules Salon open?
Frances Ray Jules Salon is closed now. It will open at 10:00 a.m.
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