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Ford of West Memphis
- Auto Parts & Supplies
- West Memphis, AR
About this business
Ford of West Memphis is a full service family owned Ford dealership. We have served our friends, family, and neighbors for over 25 years. Our main goal is to treat our customers the way we want to be treated.
Location details
2400 N Service Rd, West Memphis, AR, 72301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Buyer please be aware of this place This is from my experience.Please be advised
BUYERS BEWARE! This dealership is either incompetent or dishonest! I found a vehicle on auto trader that i was interested in and requested pictures. The pictures sent appeared that the vehicle was in good shape, I questioned these pictures asking: "do these pictures accurately represent this vehicle?"- answer yes absolutely. Is there any damage that is not depicted in these pictures? answer-there is no damage to this vehicle not shown in these pictures. I clearly stated that i was driving 8 hours to buy this van and asked is... read more
They are very, very, very DISHONEST!!!!! They called me. They told me that they were trying to move the 2019 vehicles out and they needed to increase their used car inventory. The sales rep told me that it would be virtually swapping keys. He said that I would keep my same payment and that they would give me top dollar for my trade-in. I told him that I had to have a four wheel drive. I told him that my son had a truck at college which is about 3 hours away. My son and I questioned him and questioned him for three days, and ... read more
Business response:
Ford of West Memphis strives to provide our customers with the highest level of service possible. We take these concerns seriously and do everything we can to reach a resolution. Our General Manager met personally with the customer and determined the cause of the miscommunication. A resolution was reached and the customer is satisfied.
Frequently asked questions about Ford of West Memphis
How is Ford of West Memphis rated?
Ford of West Memphis has a 4.3 star rating with 571 reviews.
When is Ford of West Memphis open?
Ford of West Memphis is open now. It will close at 6:00 p.m.
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