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Ford of Orange
- Car Dealers
- Orange, CA
About this business
This company offers new and used car dealer services.
Location details
1350 W Katella, Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 9:30 a.m. to 10:00 p.m. |
I rang the business to arrange to bring in my vehicle for a warranty inspection of the of the Automatic Transmission Control Module (TCM). This part is still within the extended warranty limitations. The car had exhibited some of the symptoms mentioned in Fords "REASON FOR PROVIDING EXTENDED COVERAGE" The serviceman who dealt with me told me. I need to authorize a vehicle inspections which could cost $185. If the TCM was found to be at fault I would not be charged. If the TCM was not at fault I would be charged the full $185... read more
DONT BUY A CAR OR TRUCK FROM THESE PEOPLE............I went in to order a new Raptor, the sales man Brian told be that it would take 6 to 8 weeks to get the truck. We'll it's week 7 now and after they have taken a $2000 deposit from me. I called to find out where my truck is, No one can give me an answer they just keep putting me off. Come to find out the order hasn't even been put into ford yet. I called to talk to the manager Mike Kitsmiller and ask what's going on and why I'm being lied to and he flat out tells me I'm lyi... read more
I had an excellent experience thanks to your marvelous staff. Every time I drive my Mustang I like it more and more...don't know why I waited so long to get one! The more familiar I get with driving this one the more I think I am going to have to upgrade over the next few years GT, 302 who knows maybe even a Shelby.
Christopher really came through and put on the effort that no other dealership was willing to do. When I came in putting in the special order only took as long as it took to type it into the computer. A Customer service 10 out of 10. I have been trying to place this special order for over three months and have gone through over a dozen other Ford dealerships. I left today psyched and excited about getting exactly the car I had hoped to get. You have gained a loyal customer for life!!!
Jason did an outstanding job--He kept me informed as to the progress on a timely basis, and what's more was honest in that there was really nothing wrong with the car.
My son is enjoying his new Ford and we thought the buying process was well done. This is the 4th Ford we have bought from Ford of Orange.
Jason in the service dept, he got me set up and my truck taken care of for me. Turns out it was a pcv hose that broke and was making my truck run rough, got that fixed and an oil change and was home by 3:30 I'll be back again for any other service I need on my truck, Jason was very cool, and the guys out back got my truck fixed and out the door in the time Jason said it would take, even got my truck washed and cleaned which doesn't happen very often Thanks
When I bought my used F250 2 years ago, I wanted to obtain some history on it with the VIN. Quite frankly, the service advisor at Fairway was an individual who made no effort at establishing a new client for his business and told me he couldn't help me. I called another local dealership and encountered another service advisor who was equally useless. I then called your dealership and spoke to Scott Boisvert. I was immediately impressed with Scott's friendliness and willingness to help. He got me all the information I was loo... read more
Strictly reviewing the service department here: My 2006 Ford Fusion had been having transmission problems for months (including lurching while shifting and some pretty scary slippage problems while shifting on the Grapevine in heavy traffic) and I needed to get it fixed quickly, as I had events planned that I needed to drive several hours for. I came without an appointment and they told me in under 2 hours what the diagnosis was: I needed a new transmission. Maybe they were ripping me off because they wanted the money from a... read more
Frequently asked questions about Ford of Orange
How is Ford of Orange rated?
Ford of Orange has a 1 star rating with 14 reviews.
When is Ford of Orange open?
Ford of Orange is closed now. It will open on Sunday at 9:30 a.m.
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