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Ford of Murfreesboro
- Car Dealers
- Murfreesboro, TN
About this business
When Ford of Murfreesboro opened, it was with one goal in mind: To provide a stunning selection of quality new and used vehicles, a superior certified service department, expert financing, and the most highly-trained sales and customer service personnel of any dealership in the area. Well, we've surpassed that goal, quickly becoming the top Ford dealer in Nashville and all of Tennessee! Such a prestigious reputation is not by accident, but by design. At Ford of Murfreesboro, we have committed ourselves, and our dealership, t... read more
Location details
1550 NW Broad St, Murfreesboro, TN, 37129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Had an appointment to see/buy a car and they sold it before I got there. The dealer even called the night before and day of the appointment to make sure I was going to be there. Drove 2 hours to find out they had sold it. Dealer didn't apologize, just proceeded to try to sell me another vehicle that I was not interested in. Just bad business!!!
I’m still in the process of making a firm decision on a vehicle but whether or not I purchase from this dealership I can say they have been as nice and as informative as could have hoped for. I’m looking at and comparing two totally different models by two different makers but if I decide to go with infinity, I’ll likely purchase from them if the car is still available. It’s a pre-owed that’s on their lot.
Business response:
Hi Tracie, we're thrilled to hear about your wonderful experience with us. Here at Ford of Murfreesboro we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!
Good salesman
Business response:
Hello Anthony, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Waited until I drove 3 hrs then added about 5000 to msrp
Business response:
Hi Joe, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 439-1269 to share more details about your visit so we can make things right.
The dealer was nice, They did work with me on pricing and gave a ok deal on my trade in. The best part about the experience was that Ford of Murfreesboro provided me with a lifetime warranty on the powertrain and provide those with automobiles that are under 100k and less than ten years old. They did a good job on the cleaning up the truck. Definitely would purchase from them again. Ask for Patrick, he did a great job with helping me.
Business response:
Hi Kajon, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Excellent communication and very helpful
Business response:
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
June 27,2021.. Horrible experience. They are willing to work with the price and the lowest they could do is $45k but they want you to have their own financing only for the higher interest! I would not recommend them and the seats has stains. Make sure y’all look closer.
Business response:
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 439-1269 to share more details about your visit so we can make things right. Take care!
Returned calls promptly
Business response:
Hello, thank you again for taking the time to let us know how we did. We hope you have a great day!
The dealer said the dealership will not sell the vehicle listed for the price listed on CarGurus. They have one that they will sell for $10,000 more than the price advertised on CarGurus.
Business response:
Jamie, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 439-1269 to share more details about your visit so we can make things right.
Frequently asked questions about Ford of Murfreesboro
How is Ford of Murfreesboro rated?
Ford of Murfreesboro has a 4.4 star rating with 7,430 reviews.
When is Ford of Murfreesboro open?
Ford of Murfreesboro is open now. It will close at 8:00 p.m.
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