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Ford of Murfreesboro
- Car Dealers
- Murfreesboro, TN
About this business
When Ford of Murfreesboro opened, it was with one goal in mind: To provide a stunning selection of quality new and used vehicles, a superior certified service department, expert financing, and the most highly-trained sales and customer service personnel of any dealership in the area. Well, we've surpassed that goal, quickly becoming the top Ford dealer in Nashville and all of Tennessee! Such a prestigious reputation is not by accident, but by design. At Ford of Murfreesboro, we have committed ourselves, and our dealership, t... read more
Location details
1550 NW Broad St, Murfreesboro, TN, 37129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
!!! SCAM ALERT!!! First off let me start out by saying the sales guy, whose name won’t be mentioned, was super nice and very humble. I was informed the car I was interested is was previously owned by one of the managers wives and she traded up and that’s how they got it. It was in excellent condition and very low miles for a five year old vehicle. I’ve been in my car for 10 years, used it as a work vehicle and it’s pretty run down so I needed something new that I could depend on now that I’m no longer in the same position of... read more
Had an appointment to see/buy a car and they sold it before I got there. The dealer even called the night before and day of the appointment to make sure I was going to be there. Drove 2 hours to find out they had sold it. Dealer didn't apologize, just proceeded to try to sell me another vehicle that I was not interested in. Just bad business!!!
The experience with this dealership was about as unprofessional and unethical as you can get. I worked with sales manager Austin W****. It started OK and after a couple questionable offer letters that didn't match what we had discussed verbally, we got it squared away and I put a $1K deposit down on a vehicle. I live out of state so booked a flight to come pick it up. 3 days before I'm scheduled to arrive, Austin calls and said the detailer backed it into the garage. He apologized and said they wouldn't be able to sell it si... read more
I purchased a 2015 Ford Escape from a *****dealership in Mt. Juliet Tn and had to have the Transmission fixed so The Dealership put a Ford Remanufactured Transmission in it that has a 3 years unlimited mileage on it. I picked up my Vehicle in June of 22 after the Ford Transmission was installed and we had driven it for 13 months and It went out on our way to my Wound care appointment in Smyrna so I got the warranty paper out and it said Tow it to the Nearest dealer so That was Ford of Murfreesboro costing us $165.00 tow bill... read more
The diag was accurate. They put the car back together in poor condition and even drained the battery. The advisor responded average but not as amazing as the last. I wish we would have gone over the warranty in more detail but we didn't, so I've paid close to 4k due to miscommunication, which naturally would put a dent into my expenses. Thankful to Ford for selling me a car that only lasted a little longer than 90k miles. Huge s/o for the financial assistance, that part I truly did love which I was informed by the advisor ha... read more
I am writing to share my recent experience with Ford of Murfreesboro, in the hope that my account will shed light on the challenges I faced and contribute to a better understanding of the dealership's practices. My encounter with this dealership centered around a cam phaser recall repair on my 2019 Ford F150 Raptor. The incident unfolded shortly after I received my vehicle back from the dealership. Upon starting the engine, I was greeted with alarming metallic banging noises that immediately raised concerns. My attempts to e... read more
I’m still in the process of making a firm decision on a vehicle but whether or not I purchase from this dealership I can say they have been as nice and as informative as could have hoped for. I’m looking at and comparing two totally different models by two different makers but if I decide to go with infinity, I’ll likely purchase from them if the car is still available. It’s a pre-owed that’s on their lot.
Business response:
Hi Tracie, we're thrilled to hear about your wonderful experience with us. Here at Ford of Murfreesboro we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!
Their service department are cheats and crooks. I had a few recalls on my car that needed to be resolved one of the recall issues caused an issue with my tail lights, of course, I am not supposed to be charged for recall issues now before I went to them another mechanic hooked my car up to a diagnostic machine and told me the recall device was the problem and I had to take it to ford so I did I spent over 6 hours waiting on my car all for them to lie and say another part was the issue and I have to pay almost $300 smh I get ... read more
Good salesman
Business response:
Hello Anthony, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Frequently asked questions about Ford of Murfreesboro
How is Ford of Murfreesboro rated?
Ford of Murfreesboro has a 4.4 star rating with 6,956 reviews.
When is Ford of Murfreesboro open?
Ford of Murfreesboro is open now. It will close at 8:00 p.m.
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