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Ford Lincoln of Morgantown
- Car Dealers
- Morgantown, WV
About this business
Finding great new Ford and Lincoln vehicles near Fairmont, WV is often as easy as heading over to Ford Lincoln of Morgantown. We're proud to offer some of the finest new car and truck models on the road today. New trucks like the F-150 offer exceptional capability.If you're interested in testing out any of our new Ford models, come see us today.
Location details
501 Mary Jane Wood Circle, Morgantown, WV, 26501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sales department tried to leverage an additional $1000 on a $41,941 F150 after agreeing to a deal on Friday but needing until Monday to secure the financing. Dealer representative claims they indicated the price was only being honored on Friday which is an out right lie. BAD BUSINESS! Just lost two customers forever over $1,000.
Business response:
We appreciate the opportunity to address this matter regarding a pricing disagreement for a 2022 Ford F-150 he was attempting to purchase for his son. On 02/28/2025, the customer expressed interest in purchasing the vehicle with a specific understanding of pricing. It was clearly communicated to the customer that the pricing for the vehicle would be changing on March 1, 2025, and that the best option for honoring the current pricing would be for the customer to complete the purchase on February 28, 2025, which was the day be... read more
My wife bought floor mats from the service department, over a month ago. Then every week when she would call to see if they were in yet and they kept giving her the run around saying “next week. Next week.” Then next week would come and they said “oh they’re out for delivery on the truck.” Then she went in and when the guy called weather tech in front of her weather tech said they never received an order from ford Lincoln for floor mats. So they had been lying to her for over a month about ordering floor mats, this is seriou... read more
Business response:
Thank you for your feedback. We understand that you located our dealership for your Chevrolet vehicle need through the Weather Tech Dealer Locator. Upon further investigation of your order, we contacted the supplier and was notified that the original order had been voided by Weather Tech. This is what caused confusion on whether we had ordered your floor mats and seat covers. Once we place an order, we are at their mercy. We did not lie about your order as you stated in your review. We simply placed the order and Weather Tec... read more
My problem with said company is on going..so they may yet resolve it but I would like to warn others of the negative treatment they will likely receive from Ford Lincoln of Morgantown WV. They will keep you as least informed as physically possible with what they do when they service your vehicle. I purchased a vehicle from them that broke down in 3 days...then took 7 days to provide me a loaner after JUAN ******(salesman who sold it to me)cussed me out over the phone calling me may things all because I called to ask yet agai... read more
supposed to perform an Oil Change Service that was supposed to top off all of the fluids. The Antifreeze was not touched leaving it below the minimum specifications, The Wiper Fluid wasn't touched and I never received an Oil Change sticker that normally goes into the driver's side windshield. The dealership was also supposed to do an alignment on the vehicle, however, they stated it has choppy tires. They should have recommended the tires needing to be replaced instead of performing the alignment I explained to them look I d... read more
Business response:
Hello ******, It’s regrettable to see that after attempting to resolve your concerns through multiple conversations that you are still unhappy. Should you wish to continue these discussions in a professional manner, contact our Customer Relations Manager, Laura, at ************. If not, we wish you the best moving forward.
Frequently asked questions about Ford Lincoln of Morgantown
How is Ford Lincoln of Morgantown rated?
Ford Lincoln of Morgantown has a 4.4 star rating with 1,363 reviews.
When is Ford Lincoln of Morgantown open?
Ford Lincoln of Morgantown is closed now. It will open at 9:00 a.m.
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