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Flori Heating & Cooling

3.5

About this business

Flori Heating and Cooling was established by Ralph Flori in 1965. Ralph started the business as a full service appliance repair business and over the years became a HVAC service and installation business. In 2004, Don Rice bought Flori Heating and Cooling. Don along with his exceptional team have over 50 yearsofcombined experience in the industry. 

Location details

1905 Rust Ave, Cape Girardeau, MO, 63703, United States

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3.565 reviews
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Dan Enloe's profile image
Dan Enloe 
7 years ago

I made an appointment 10 days ago and was supposed to be the first service call this AM. When they did not show up by the no later than time I called. They could not tell me when (or approximately when) someone could be out here. So I canceled my appointment. How good can a company be if they can't meet simple commitments....or at least call and let you know they won't meet a commitment. 

Business response:

I'm sorry you feel like we did not handle your call correctly. You were a first time customer who was told that it would be morning meaning anywhere from 8am to 12pm we do not give out specified times because in this business unexpected things come up…See More 

Emily Beck's profile image
Emily Beck 
8 years ago

Thank you for getting my air conditioner fixed on this 95 degree day! You guys rock! Great service, great staff, super fast and extremely friendly service! 

Kevin Sanders's profile image
Kevin Sanders 
9 years ago

Was charged for 2 hrs of work when they where only there for 45 minutes. When I called to question the bill I was told that the time starts when they leave the store. I was never told this when I asked there fee for looking at my A/C. All I was told when I called them was there is a 1 hr minimum. Not once was I ever told anything about being charged from when they left there store until they got back to the store. 

Gayle Wright's profile image
Gayle Wright 
10 years ago
Pauline Miller's profile image
Pauline Miller 
10 years ago

The best company in Southeast Mo. Great customer care!! 

Michael Crow's profile image
Michael Crow 
11 years ago
Kathy Baker's profile image
Kathy Baker 
11 years ago

Best place to go if having cooling or heating problems. 

Allen Smith's profile image
Allen Smith 
11 years ago
Jarett Stafford's profile image
Jarett Stafford 
11 years ago

Frequently asked questions about Flori Heating & Cooling

How is Flori Heating & Cooling rated?

Flori Heating & Cooling has a 3.5 star rating with 65 reviews. 

When is Flori Heating & Cooling open?

Flori Heating & Cooling is open now. It is open 24/7. 

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