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Flori Heating and Cooling was established by Ralph Flori in 1965. Ralph started the business as a full service appliance repair business and over the years became a HVAC service and installation business. In 2004, Don Rice bought Flori Heating and Cooling. Don along with his exceptional team have over 50 yearsofcombined experience in the industry.
1905 Rust Ave, Cape Girardeau, MO, 63703, United States
Get directionsFlori replaced our heating and cooling unit and we had a great experience. They were professional, cleaned up after themselves and hauled our old units away. I have used Flori in the past and never left a review. When we replaced our units I asked about the Ameren rebates and was advised there was a rebate and they would take care of the paperwork. However, when Flori started my paperwork there was an issue with the rebate from Ameren and Flori honored it. I will definately be using them again. I appreciate everything they h... read more
Professionals from the start. Dedicated and very knowledgeable. Great attitude. I highly recommend them!
Literally the worst experience I’ve ever had with a company. My girlfriend and I bought a house and had a shower leaking. We have a home warranty and they use Flori for some reason. We called them the Friday before Memorial Day to get an appointment scheduled to get this fixed. After they had put a temporary fix on the probably instead of fixing correctly to begin with. We are STILL dealing with this problem. This is July 12th. They came out on July 5th and literally just looked at it and left and said they were coming out t... read more
Deplorable customer service. Technicians don’t keep appointments set by office staff and are disrespectful, unprofessional, and cannot fix what they were hired to do. Do not use this company!
This used to be a great company, but BEWARE NOW with the different ownership. You will be charged even when no service is rendered, and they tell you there will be no charge.
Everyone has their own experience. Mine was fantastic. After reading some other reviews, this is mine. Not every problem can be solved with one trip. Sometimes fixing one problem reveals another. While it did take a few tries to fix every problem i had (i had a lot....pretty much everything was older than i was and proper maintenance had never been done).The personal care and concern I got cannot be matched. I had moved into my house only last March so finding all the problems was, well, frustrating. (Made harder by weather ... read more
2 Stars because my toilet works. And that’s generous. They came to my home, spent 20 minutes snaking my toilet and charged for 2 hours time ($175) when I questioned this charge I was told that there was a $100 charge to take the equipment off the truck. Beware.
Flori Heating & Cooling has a 3.5 star rating with 65 reviews.
Flori Heating & Cooling is open now. It is open 24/7.
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