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Flooring by Design

4.5

About this business

For commercial or residential flooring, tile work, carpeting, and maintenance, Flooring By Design is your top choice in the NC Triangle area. We are a locally-owned and operated flooring specialist with flooring showrooms in Durham and Holly Springs, and we are fully licensed in the state of North Carolina. We maintain full in-house crews of experienced flooring installation and repair professionals rather than relying on subcontractors, so our customers always receive the highest levels of quality and service. 

Location details

5337 N Roxboro St, Durham, NC, 27712, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5194 reviews
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Pat Rachmat's profile image
Pat Rachmat 
6 years ago

Terrible people to work with after they get the contract. Wrong grout color, delay after delay, transition between tile and laminate was different size, transition strips wrong color and tried to use my old one. Uncaring an unresponsive to requests to correct. Think twice an find a more reputable company regardless of how nice the salesperson is. 

Krista Patterson-Abshure's profile image
Krista Patterson-Abshure 
6 years ago

Justin Jones is a wonderful salesman and very client care focused. Highly recommend him. 

Nick Scarnecchia's profile image
Nick Scarnecchia 
7 years ago

Just had my carpets cleaned at 2 of my houses. Chris did a great job. I thought I would need to replace the carpets at one house but Chris assured me that with his state-of-the-art cleaning machine my carpets would look brand new - and it did!! He even took our rug to his shop to clean so it would dry, and then delivered it back. Best carpet cleaning ever. Thanks Chris! 

Susan Tilley's profile image
Susan Tilley 
7 years ago
David Edward's profile image
David Edward 
7 years ago

Incapable at installing my engineered hardwood floors right the first time and second time. Two inspections later says that the poorly leveled my slab, used the wrong glue, didn't use enough glue and used the wrong size trowel. They left me with glued down floors that are hollow, move and pop and need to be replaced for a 3rd time. They are not interested in doing right by their customers 

Josh Hooks's profile image
Josh Hooks 
8 years ago

Justin at Flooring By Design is a great guy and is easy to work with! I highly recommend giving them a call for all your flooring needs! 

Tyler Joyner's profile image
Tyler Joyner 
8 years ago

Heath and his team did an amazing job with repairing and refinishing our hardwoods. The work was done in a timely fashion and everyone was very professional. My wife and I are extremely pleased with the results and would not consider using anyone else for our flooring needs in the future. 

Samara Presley's profile image
Samara Presley 
8 years ago

We've sent several of our customers to Heath Cotton with Flooring by Design for their flooring needs ranging from new tile to hardwood installation to new carpet and our clients have always been pleased. Highly recommend! 

Fabiano Cunha's profile image
Fabiano Cunha 
8 years ago

Flooring by Design is fantastic. I am a handyman and I can do floors, however, I met Heath and his professionalism and quality of services are great! I have decided it is better to send these jobs to him instead! That's how good they are!!! They can do it faster, cheaper and better! My customers are very happy with him, I am very happy with him! I will continue to use of his services every chance I have! 

Frequently asked questions about Flooring by Design

How is Flooring by Design rated?

Flooring by Design has a 4.5 star rating with 194 reviews. 

When is Flooring by Design open?

Flooring by Design is closed now. It will open tomorrow at 9:00 a.m. 

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