Five Step Carpet Care's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Five Step Carpet Care

5.0

About this business

Healthy Clean Carpets and Upholstery Five Step Carpet Care is available for all your carpet and upholstery cleaning needs. All of the products we use are environmentally friendly, nontoxic, biodegradable kid and pet safe. No job is too small or large. From pet stains to large commercial spaces we clean it all. All of the services we offer come with a money back guarantee. If you are not completely satisfied the job is free. This is our guarantee to all Five Step customers. We are fully licensed, insured and bonded. Call toda... read more

Location details

1665 E Princeton Ave, Salt Lake City, UT, 84105, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.033 reviews
Select a rating
tfitch123's profile image
tfitch123 
12 years ago

We work hard so you dont have to. 

Jen C.'s profile image
13 years ago

Five Step Carpet Care – Tom has been our carpet saver for a few years now- I cannot say enough about Tom and how he runs his business! If you need him, he will be there!! My carpets always look brand new after he is done with them- I will never trust anyone else!!!! Thanks TOM!! 

Matthew Stoker's profile image
Matthew Stoker 
14 years ago

The best and most ethical client of mine – I have worked with Tom Fitch for years. He is a client of mine. I recently made a mistake on his invoices and he made sure that I was paid the true amount owed. I can't tell you what this means to me as a business owner and what it says for Tom's integrity. Thank you TOM!!! 

Business response:

I treat others the way I like to be treated. Thanks Tom 

TTG's profile image
15 years ago

When you've found the best, forget the rest! – Five Step Carpet Care consistently does a great job. I have a large dog who pretty much rules the house and there are areas that there is no hiding are her favorite places to be. When other companies have cleaned my carpet, these areas lighten but never come completely clean. Five Step Carpet Care was able to accomplish this. Thanks Tom and team. See you in 6 to 9 months and tell Star I said hello. E.H. 

dewerr's profile image
15 years ago

Nice guy, great service – 5 Step did an awesome job with cleaning several areas in my house. He cleaned my couches and a rug as well. He was very thorough and the price was very reasonable. But he is a popular guy (for a good reason), so expect a bit of a wait. But the wait was worth it. I chose him based on other reviews he received online and luckily, he lived up to my expectations. 

Business response:

Thanks for being candid in your review. It helps me improve on the service I provide. Tom 

BizzyB's profile image
15 years ago

VERY Impressed! Definitely recommend, would use again! – Absolutely great. I spoke with Tom, the owner. He was very professional and got me scheduled two days later for an a.m. appointment. He was on time and was very knowledgeable - even gave some pointers on how to care for my carpet better! Having someone come in and clean your carpets can be a disaster leaving less than desireable results. Not with 5 Step, I am hooked. This is the first time I've had someone come in and clean my carpets and won't wait so long next time! ... read more

Business response:

Thanks for trying my service; I work hard to get things as clean as possible. Happy clients are what I strive for. 

JaniceRC's profile image
JaniceRC 
16 years ago

Friendly, Thorough and Prompt – I can completely recommend this service. He cleaned my carpet and my lounger for a super good price. He was right on time, did a great job and was friendly and caring. You can totally count on him. Thanks. 

Business response:

I always enjoy hearing from our clients. 

Gpike1234's profile image
Gpike1234 
17 years ago

Thanks for getting everything clean. – Its been a long winter and I wanted everything clean and smelling fresh. Tom said he could make my persian rugs smell and look new . He was right, they do look great and the dog smell is gone. Tom made my couch look 100% better. Next time I wont wait so long. Great work Tom. Thanks Garry P. 

Business response:

I am glad you are happy with the work. I always try to exceed my client?s expectations. Pleas call sooner next time. Tom Fitch 

Steve123459's profile image
Steve123459 
17 years ago

They look great – Five Step did a great job cleaning my rental house. The carpets had bad traffic patterns and stains from the tenants dog. I can't see the traffic patterns any more. The yellow stains are gone as well as the smell. Tom said it would take 20Minits to 2 hours to dry and he was right. I am very happy with the work they did, they will be cleaning all of my rentals. S.J. 

Business response:

Some times a job requires a little or a lot more work then we think it will. I would rather spend extra time on problem areas then have a client unhappy with our work. Tom. 

Frequently asked questions about Five Step Carpet Care

How is Five Step Carpet Care rated?

Five Step Carpet Care has a 5 star rating with 33 reviews. 

When is Five Step Carpet Care open?

Five Step Carpet Care is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com