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First Source Federal Credit Union

3.8

About this business

First Source Federal Credit Union is a full-service financial institution, serving our Members and neighbors since 1938. First Source is, above all, a community of people with similar goals for a better future with less worry, and the ability to do more within our means. First Source gives you greater convenience and more personal connections with stronger relationships. We serve more than 50,000 Members throughout Central New York, and as we continue to expand for greater convenience, we'll always maintain our personal atte... read more

Location details

4451 Commercial Dr, New Hartford, NY, 13413, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.8180 reviews
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Pete Jones's profile image
Pete Jones 
6 years ago

Always get a hassel from these guys. Tried getting my credit card turned back on and they are unable to do it. Can not wait until my loan is paid off so i can drop this account 

Donald Whiting's profile image
Donald Whiting 
6 years ago

The new web site is bad id and passwords evidently wiped. I got one account straightened out took a half hour. Second account is lost online i can't speak so is hard when I ask for ID or password I don't get the setup emails got them on the first account but not on the second or third. 

Nancy N Bill Piperata's profile image
Nancy N Bill Piperata 
6 years ago
Dominick Piperata's profile image
Dominick Piperata 
6 years ago
Kirsten Marie's profile image
Kirsten Marie 
6 years ago

Awful service.Gave me a really hard time. Do not recommend. Literally go anywhere else!! 

Jane V. Aronowsky's profile image
Jane V. Aronowsky 
6 years ago
Samantha Ann Lindsay's profile image
Samantha Ann Lindsay 
6 years ago
Tracey Pappa's profile image
Tracey Pappa 
6 years ago

I too have had positive experiences with First Source. Jessica Sherman is my go to girl. She makes me feel like a part of the family. She is helpful and kind. Doesn't make you feel like a second class citizen like other others. The people are always smiling and greeting with friendly hellos. Always helpful and making suggestions. Best customer service I have seen in a long time. Thanks First Source for being there when we needed your help 

Arckangel Vargas's profile image
Arckangel Vargas 
7 years ago

U applying for a personal loan... U have the means to pay back the loan and they make u go threw alot to get a personal loan... Lots of questions..but less interest in helping you.. threw the loan process.. 

Frequently asked questions about First Source Federal Credit Union

How is First Source Federal Credit Union rated?

First Source Federal Credit Union has a 3.8 star rating with 180 reviews. 

When is First Source Federal Credit Union open?

First Source Federal Credit Union is open now. It will close at 5:00 p.m.  

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