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First Physicians: Michael V. Shelton, MD
- Family Practice
- Odessa, TX
About this business
Dr. Michael V Shelton, MD is a Doctor primarily located in Odessa, TX. He has 42 years of experience. His specialties include Family Medicine. He speaks English.
Location details
4222 Wendover Avenue, Odessa, TX, 79762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
How would you compare this provider to others in his/her field that you have visited? Among the best I have seen Does this family doctor use current and safe equipment? Fairly current Does this provider ever overbook appointments here? No, They definitely believe in quality over quantity and allow more than enough time in between appointments Did they follow up with you after your appointment? Yes. Did this provider rush your appointment? No
The front dest staff are very rude. I was very disappointed in their customer service skills. I've had many jobs like this and we were taught to treat the customer with respect. I was disrespected and talked "down to". I like all of the dr's, NP's and PA's there but because of the service I received or didn't receive, I will no longer take my family or myself there for treatment. One day people will learn that customer service does matter a great deal.
Did this provider's staff seem to respect him/her? Definitely! They staff spoke very highly of him/her How would you compare this provider to others in his/her field that you have visited? Among the best I have seen Did this provider have reasonable prices? Yes Was this provider's office too cold? No, it was fine
Did this family doctor answer all of your questions? Yes Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Do you feel that you could have received better service somewhere else? No, I don't think so
How would you compare this provider to others in his/her field that you have visited? Among the best I have seen Does this provider offer any coupons, discounts or promotions? Never. I don't think they care about helping their clients save money Was this provider late to your appointments? Yes, they were over an hour late for my appointment
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I have already sent so many people here. They truly deserve more recommendations than I can give! They make sure to treat al... read more
Did this provider use excessive foul language? No
Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Did this provider show attention to detail? Absolutely! They are always very careful and meticulous Did a staff member acknowledge or greet you when you entered? Immediately! They gave me a friendly greeting as soon as I walked in Does this provider remember you by name? Every... read more
Frequently asked questions about First Physicians: Michael V. Shelton, MD
How is First Physicians: Michael V. Shelton, MD rated?
First Physicians: Michael V. Shelton, MD has a 3.7 star rating with 66 reviews.
When is First Physicians: Michael V. Shelton, MD open?
First Physicians: Michael V. Shelton, MD is closed now. It will open on Monday at 8:00 a.m.
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