Logo White
Watch Demo

First Option Mortgage

Own this business?
3.0
9 reviews
|Finance|Denver, CO 80222

2000 S Colorado Blvd #2, Ste 2, Denver, CO 80222

(303) 803-1900

https://myfirstoption.com/

Closed now

Google

Facebook

Suggest edits
Top Finance in your area
5.0
(11) · Finance

1499 Blake St

(303) 650-8800

3 people are looking at this business

5.0
(18) · Mortgage Lenders

1470 Walnut St Suite 100

(303) 545-9600

1 person is looking at this business

5.0
(2) · Mortgage Lenders

6143 S Willow Dr Suite # 340

(303) 770-8600

1 person is looking at this business

5.0
(4) · Mortgage Lenders

1450 S Havana St #400

(303) 745-7164
5.0
(24) · Finance

7995 E Hampden Ave #204

(720) 535-4321

2 people are looking at this business

5.0
(21) · Mortgage Lenders

7979 E Tufts Avenue

(720) 595-8020
BIRDEYE FOR BUSINESSES
Birdeye For Business

This profile is powered by BirdEye. Over 50,000 businesses use BirdEye everyday to get more reviews and manage all customer feedback. BirdEye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about BirdEye

BirdEye Score

The BirdEye Score® is calculated based on our proprietary algorithm applied to customers reviews, weighted by a range of different factors.

Learn how the BirdEye Score® is calculated
3.0
9 reviews
52
  
41
  
30
  
21
  
12
  
3 reviews have no rating
  • 5 Reviews3.4Google
  • 1 Review1.0Yellow Pages
Sort By:
5 results available.
Recommended
Thalia K. on Yellow Pages

6 years ago

07/01/2014, 01:02 AM
If I could give this company 0 stars I would!!! Terrible experience, almost lost our earnest money and the house we wanted to purchase. We started the loan process for a refinance to put a down payment on a house to purchase in early April with Britt Boyles. We were told our loan would be approved and signed initial disclosures with First Option in early May. We then went under contract for the purchase closing 6/6 and were assured by Britt that the refinance would be done in plenty of time to have cash at the 6/6 closing, and that funds would be available a few days after the appraisal was complete. Once the appraisal was done 5/15, Britt claimed that he never told us the funds would be available soon after the appraisal, and also claimed that he didn't even know about the closing on 6/6. For some reason, despite first assuring us that the loan would close in time, Britt could not get us approved. Every day he needed additional documentation and asked for the same things more than once. He waited for weeks to put the file into underwriting even though he knew it was time sensitive. We almost lost our earnest money and the house we wanted to buy. We had to go to another lender and extend our contract and pay $120 per day for 12 additional days plus pay for a second appraisal. The other lender was able to get us approved within the 12 days. All together the incompetence of Britt and his manager John Warren cost us over $3000. I have never experienced such incompetence and unprofessionalism, and we have reported them to the bbb where there are several similar complaints already filed. Should have checked there first!!!
Respond to negative reviews
CSMobileUser4 on Citysearch

9 years ago

02/10/2011, 01:05 AM
LaKressa was assume – LaKressa help us understand the process and work with as with all her effort to buy our first home.
JAAPAAMAA on Citysearch

9 years ago

02/04/2011, 00:10 AM
First Option Mortgage – If your shopping around for somewhere to re-finance your home, let me highly suggest First Option Mortage, and specifically you will want to work with Loan Officer LeKresha Cloud. She made our whole experience very smooth and comfortable during a complicated process. She made us feel like we were her only clients, with as much personal attention that she gave us. She even came out and met me near my office to sign some paper work. She was very pleasant to work with, and we left feeling like we had made a friend. Please look LeKresha Cloud up if your ever looking for a good mortgage company. She is the best.
Featured content
5 Positive Review Examples: It's All in the Response

5 Positive Review Examples: It's All in the Response

5 Positive Review Examples: It's All in the Response
Negative feedback examples and how doctors can respond effectively

Negative feedback examples and how doctors can respond effectively

Negative feedback examples and how doctors can respond effectively
PMorland on Citysearch

9 years ago

02/04/2011, 00:02 AM
First Options' Best Asset Ms. LeKresha Cloud – I have had the pleasure to work with LeKresha Cloud who was an absolute joy to work with. I found her to be very professional in her conduct, personable, polite, respectful and very knowledgeable. Ms. Cloud was able to answer all the questions we had very thoroughly. I found her willing to go out of her way to accommodate our work schedule to conclude our business. We had a closer who was less than professional and multitasking while we were attempting to sign our paperwork and to her credit she spent additional time to recheck his work and found several mistakes. She is enthuisiastictic and makes sure all her " i's are dotted and her t's are crossed." We are very appreciative of the way she took care of us to make sure every little detail was in order and correct. Ms. Cloud is a valuable asset to First Option Mortage and I would be very pleased to work with her again should the opportunity should present itself again. She will keep your customers coming back!
Footer Banner
Get more reviews. Get more customers.

Get more reviews from your customers with BirdEye. Dominate search results. Beat local competitors. Grow your business. Easy, done.