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First Interstate Bank
- Finance
- Billings, MT
About this business
First Interstate Bank in Billings, MT offers a comprehensive suite of personal and business products to take care of all of your diverse financial needs. Whether you're a first time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan for your financial future, our local banking experts at First Interstate Bank will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With over... read more
Location details
401 N 31st St, Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This bank took over for another in ***** ** and the surrounding areas. They WILL NOT post your payroll deposit on the day you are paid sometimes it's two days later. They will WILL NOT post transfers from checking to checking or savings to checking for up to 5 days!! It's MY money why are they holding it like that. 24 hour phone banking will give you a different balance in your account every hour of the day when NOTHING has changed. My husband's account has been hacked three times in just the five months they've been in busi... read more
Business response:
We will research these issues and contact the client. Thank you.
Lousy cut rate service. The worst customer service in the history of mankind and that includes CenturyLink. Really don't know how they got to buy Great Western because they make great western look like ***** Fargo or another high class Bank
Business response:
We are sorry to hear that you have had frustrating experiences. Someone from a local branch will be contacting you to get more information.
Worst bank I've ever had!!! I trusted them and they let me down big time and I lost $20,000!!! Thanks a lot fraud team for your amazing work!!!!!!! NOT. SCAMMED OUT OF $20,000 AND THEY WON'T BACK IT. THIS WAS MY HUSBAND'S MONEY, HE IS A DISABLED VETERAN AND WE LIVE ON HIS DISABILITY!!!! I WOULD NOT RECOMMEND YOU TO MY WORST ENEMY.
This bank uses a service for their debit cards. If you fall behind on your credit card, your debit card will stop working stopping access to what cash you do have. When choosing a bank, make sure they issue their own debit cards and don't use a debit card service from credit card companies if you don't want your ability to access your cash stopped.
I'm a former Great Western customer, ***************************************** acquired them and sent me notifications they we're transferring my account to their business. This was an old account for me and I live in a state out of network. I called to attempt to close my account and they said I'd have to make an online request. I did. They sent 2 emails affirming my account had been closed. Well a month later I get a call asking when I was going to activate my new card. I say my account was closed one month prior. They tra... read more
My complaint is based on a lost debit card that they cannot replace in less then 3 weeks!! Other banks get you a new card in **** days . Getting necessities like gas and food are impossible without my debit card and they are being very unprofessional about rectifying the situation. Worst bank ever to do business with. Very disappointed this was the financial institution that took over for Great Western at least GW would have had my replacement card out to me by now
I had and account with Great Western and had no problems with them, until they were acquired by First Interstate Bank. Before the merger, First Interstate sent me a brochure saying that the transition from Great Western to First Interstate would be seamless, no changes would be made to my account. Then when I needed information on my account history, I could only see ******** February, May, and June, which wasn't what I wanted when looking for a house. Fast forward to July when I was supposed to receive my direct deposit and... read more
When First Interstate took over ****************** the integration was a nightmare. My QB account was so messed up I spent hours and hours on the phone with QB trying to fix what the importing function did to my account. I was told by a GWB account manager that Zelle was going to be an option with First Interstate, it is not. I was told the integration would go smooth. It did not. After hours of struggling, phone calls to First Interstate, no communication option with GWB, I pulled the plug.First Interstate made my job of tr... read more
This in regards to a First Interstate credit card. My credit card number was stolen, but after cancelling it, its only possible to resolve issues during M-F business hours. I was assured the $14,000+ in fraudulent charges had been resolved and removed, but it turns out Id alerted the fraud department, but I also had to call a separate number to resolve the charges to my account although Id been issued a new card. The charges were initially removed (all tech charges made within 5 minutes from an international location), but t... read more
Frequently asked questions about First Interstate Bank
How is First Interstate Bank rated?
First Interstate Bank has a 2.4 star rating with 69 reviews.
When is First Interstate Bank open?
First Interstate Bank is closed now. It will open at 9:00 a.m.
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