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First Community Mortgage
- Mortgage Lenders
- Murfreesboro, TN
About this business
FCM has the Choice Solutions you want with your Home Mortgage purchase or refinance.
Location details
275 Robert Rose Dr, Murfreesboro, TN, 37129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedDavid Prince is awesome !! David and his team just breezed me thru the purchase process! No stress! Thank you David!!!!!! Brenda Ladnier
I am a Realtor, and this mortgage company was referred to my buyer by his financial advisor. We discovered the day before closing (and only because the title company reached out to the loan originator) that we would not be able to close on time, because they did not have all of the documents they needed. The lender reached out to my client on Thursday, July 2nd - requesting some documents - but not specifying that it was urgent, or that they needed the documents ASAP so we could close on time. We were set to close the next F... read more
Business response:
Hi Taylor, First, let me say again how sorry we are about your poor experience with us at First Community Mortgage. We appreciate you taking the time last week to discuss your concerns in detail with us during our phone conversation. We strive to provide amazing customer service to each and every person we interact with on every loan. The service you received is unacceptable to us and we sincerely apologize to you and your buyer. We hope to have the opportunity to do business with you again in the future and show you what a... read more
First Community Mortgage is not true to their word. When you call you get a different person with a different answer for what you should do. In Oct. of 2019 I had some storm damage to a shed on my property that is not in any way attached to my house. The insurance co. sent out a check made out to me and First Comm. Mortgage. They told me to sign the check, send it to them and they would sign it and send it back to me. After about two weeks they claimed they needed an estimate from a contractor. I sent them an estimate, about... read more
I've sent many loans to these guys with a great outcome with each and every one. I highly recommend First Community Mortgage!!!
David is THE best. He made our home buying experience stress free and such a breeze. He is knowledgeable about everything and is quick to get you the answers you need. 5 stars for me! Thank you for everything David Brewington!
Marsha Saalfeld in Murfreesboro is fantastic! I (was) a first time home buyer and she made the process so easy for me. With my work schedule, the type of home I was seeking, the holidays and government shutdown one would expect this to have been a much more complicated process. She was friendly, knowledgeable and accommodating to all of my needs. She quickly and thoroughly addressed all of my questions and concerns. You would be remiss not to reach out to her if interested in purchasing a home!
First Community Mortgage owns Human Mortgage. Their Customer Service Center should be renamed as: Customer NO Service. My house was severely damaged by hurricane Michael. The insurance company made the check for payment of damages to Human Mortgage and me. I signed the check and mailed it to Human Mortgage. It has been four months since the hurricane and I cannot get the mortgage company to release enough money to pay for a new roof or reimburse me for my out of pocket expenses. They are holding the money. In the mean time e... read more
Business response:
We understand these types of circumstances are extremely frustrating. We can certainly empathize with the borrower when his insurance claim took 3 months to process and then he appeared to have an additional delay to recoup his money. However, once we learned of the situation, this matter was quickly resolved by First Community Mortgage. We were also glad and relieved to learn that the roof had been fixed prior to the insurance check being sent to FCM for endorsement. In the housing industry, insurance claim drafts are made ... read more
Frank Becker is wonderful to work with any financial needs. I highly recommend First Community Mortgage.
Nick and his team absolutely crushed it. We had another lender that couldn't manage to make it happen and we had to switch to Nick one week out from closing! He and his team communicated with us directly and in a timely manner, which was a breath of fresh air after our experience with our prior lender. I highly recommend them to anyone and I guarantee I'll return to do more business with them. Well done all around! P.S. If you plan on trying to out-dress Nick, you better bring your A-game.
Business response:
Thank you for the great review Mr. M***. We believe that Nick R****** and his team are great ambassadors for the Human Mortgage brand and we certainly like to hear that our Human approach is working in Florida. As you said, our loan originators, like Nick, can work magic when given the chance. Thanks for spreading the word about Nicholas and First Community Mortgage. P.S. Thanks also for letting us know what a snazzy dresser he is. :)
Frequently asked questions about First Community Mortgage
How is First Community Mortgage rated?
First Community Mortgage has a 4.9 star rating with 567 reviews.
When is First Community Mortgage open?
First Community Mortgage is closed now. It will open on Monday at 8:00 a.m.
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