This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
First Citizens Bank
- Finance
- Greensboro, NC
About this business
At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Greensboro, NC branch or find us online.
Location details
620 Green Valley Rd, Greensboro, NC, 27408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My company has been attempting to get a title for a truck from First Citizens/CIT for over 4 months and we are still getting the runaround. They have not responded to emails or phone calls. Their customer service rep gave me no help and asked me to FAX them information (VIN, license plate numb, etc.)! I was told specifically to fax them the information as there is no email that the information can be sent to. I am at the point of having to turn this over to the lawyers.
Recently a large amount of funds disappeared from our company bank account at ********************** due to fraud. On investigation it was found that the only way the fraud could have been initiated was by the bank customer information being compromised through a security breach. The bank has refused to give any information as to where the funds went, who received the funds and have spent weeks now investigating but not answering our phone calls, requiring nudge after nudge on our end through email. The police were brought i... read more
*************************, Financial Services Specialist, overstepped her boundaries by putting her own interests before the betterment of the company. ****** acted upon preventing an individuals progress of doing inventory for the heirs by intentionally blocking or interfering for unjustifiable reasons. ****** did provide September 2023 but refused March - April 2022. ****** was inconsistent with management style where she shared one month of the statement then blatantly refused to share a different month which was unfair a... read more
They need to be closed, fined, and Their executives need to be held accountable and sanctioned. This is a public company! . They can not process the simple closing of a savings account. After all paperwork done, confirmed by ********, and also sent my drivers license. One month later no check sent to me for over $200,000 in savings. 3 added phone calls, contradictory statements. They can not find my paperwork Or my Driverss license!!! This is a horrific **********************. I have no idea when they will give me my savings... read more
I received a large check from a client for services I provided for that client. The client was an NCAA D1 **************************** The check was returned. As I write this, no one at First Citizens, including staff at the branch where the check was deposited or their home office 'returns' **** can tell me why it was returned and they also indicated it could be ***** hours before I will know why it was returned. They also mentioned I'd be getting a copy of the check in the mail with an explanation. All of this is like some... read more
First Citizens cost me thousands of dollars. After receiving 3 preapproval mortgage letters, they had to push my closing date twice because of my debt to income ratio. I kept asking why this was a problem as I had already disclosed all of my debt. It took them 2 weeks to figure out that they had mistakenly placed TWO car loans on my application that were not mine. After pushing my closing date the second time I was forced to move out of the house I was selling and rent an Airbnb while waiting for the lender to "rush the unde... read more
First Citizens is the WORST bank I have ever worked with. I had an auto loan with them, I would send the payment via check every month via my traditional bank on the 13th, due on the 1st. They would receive the check and HOLD it until the 3rd of the month before cashing and then would send me late notices in the mail! I sold the vehicle on the 18th of the month, the payoff paperwork went to them on the 20th and they didn't process it until the 28th of the month. On the 29th I happened to call to ask for a copy of the payoff ... read more
Called and try to work things out with this bank wish they would clear things up
Closed my account on January 6th 2023 and got a check for 19 dollars with Firist Citizens Bank got a paper in the mail from the Bank said 0 in amount and 0 over draft and 0 over draft fees , on January 31th 1030 dollar owe they say and on February 2023, 1040 dollars they say I owe after a closing statement of 0 owe on over drafts and over draft fees on January 2023 can you please help me thanks.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 1.6 star rating with 41 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com