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First Bank

5.0

About this business

Founded in 1907 in Burkburnett, Texas, First Bank has been helping families purchase homes for more than a century. We pride ourselves in providing excellent customer care and are proud to serve the local communities. Additionally, we value our customers and make sure they are aware of all options available to them to make for a seamless home-purchasing experience, from pre-qualification to closing. 

Location details

1400 Preston Road #290, Ste 290, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0177 reviews
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Charmaine Brink's profile image
Charmaine Brink 
recommend  Recommended
6 years ago

Will was fantastic to say the least. He was willing to work with me even if that meant obtaining some additional information from South Africa. He was willing to work with me when none of the conventional banks would. I greatly appreciate his knowledge and skill set and will recommend him over and over again. 

Drea' Lewis's profile image
Drea' Lewis 
recommend  Recommended
6 years ago

The home buying process can be a roller coaster even for seasoned home buyers.She welcomed us and provided timely information to ease our minds during the process. When we experienced unforeseen hurdles, she donned her professional yet heart warming cape and came to our rescue. In our moment of need and understanding she became more to us than a loan officer, she became a friend and veteran advocate. I'm not sure how things would have worked out if we didn't have her and I'm glad we didn't have to find out. Our Loan Officer,... read more

Jennifer L Smith's profile image
Jennifer L Smith 
recommend  Recommended
6 years ago

This was not an easy mortgage for Andy to complete. I had not yet sold my house, was moving across the country, a hurricane delayed closing etc. He was amazing to deal with the entire time! My realtor was impressed, as was I! I have already recommended him to someone and will continue to do so. 

Stacey Leslie's profile image
Stacey Leslie 
recommend  Recommended
6 years ago

Andy Butler with First Bank is the BEST there is in the industry...he not only did my home loan personally but he is the TOP choice for our clients as I am a realtor. His care, attention to detail, search for best rate, ability to think outside the box, response time, diligence and commitment to his clients are just the tip of the ice berg on what to expect if you use Andy. He has ALWAYS made his closing deadline which is a RARE find! He is the top in this industry and I highly recommend him. 

Amy Herzog's profile image
Amy Herzog 
recommend  Recommended
6 years ago

These guys have done an amazing job with not only my own loans but for several of my clients loans as well. Every single time I send a client to them the transaction does so smoothly. don't have to take on the additional stress of chasing after people to do their jobs. These guys go way above and beyond and I could not be more satisfied,. Every client I have sent them has had the same wonderful experience!Keep up the great work Guys!! 

Jennifer Galindo's profile image
Jennifer Galindo 
recommend  Recommended
6 years ago

Marcus was absolutely amazing! He is so knowledgeable, helpful, kind and patient. He was available for any questions and addressed all our concerns in a timely manner. He was efficient and always kept us updated on everything that was going on. He made this process so smooth and we could have not asked for a better person to work with. Thank you so much! 

Daniel Galindo's profile image
Daniel Galindo 
recommend  Recommended
6 years ago

Marcus made the process so easy and smooth. He was thorough, very patient, and addressed all of our questions and concerns. 

Ryan Harper's profile image
Ryan Harper 
recommend  Recommended
6 years ago

Will Austin and First Bank provided the best service and experience I have EVER had with any loan officer in the past. We have moved many times and I have used Will the past two moves because he is so great to work with. With Will you feel like you are his only priority and he provides a very personalized experience answering any questions and removing any worry or concerns. I will be recommending him to anyone looking for a loan officer. 

Ken Oenbrink's profile image
Ken Oenbrink 
6 years ago

Great job by Chris Madrid and the First Bank team. 

Frequently asked questions about First Bank

How is First Bank rated?

First Bank has a 5 star rating with 177 reviews. 

When is First Bank open?

First Bank is closed now. It will open at 9:00 a.m. 

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