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First Bank

5.0

About this business

Founded in 1907 in Burkburnett, Texas, First Bank has been helping families purchase homes for more than a century. We pride ourselves in providing excellent customer care and are proud to serve the local communities. Additionally, we value our customers and make sure they are aware of all options available to them to make for a seamless home-purchasing experience, from pre-qualification to closing. 

Location details

1400 Preston Road #290, Ste 290, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0177 reviews
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Andy Thornton's profile image
Andy Thornton 
recommend  Recommended
5 years ago

This is our second loan with Andrea and she always does an amazing job. 

Cody Tyson's profile image
Cody Tyson 
recommend  Recommended
5 years ago

I cannot say enough good things about Marcus the guy is top notch. I didn't feel like he was just the one helping see my loan through I felt as if a friend was walking me through the process. If the satisfaction scale went to 1000 it wouldn't be enough to express my appreciation and satisfaction with Marcus. I have one piece of advice for First Bank...give that man a raise! I look forward to working with Marcus and First Bank for years to come. 

Danielle Cole Reeves's profile image
Danielle Cole Reeves 
recommend  Recommended
5 years ago

Loved the quick responses, the patience with my many questions, and that Nick took the time to find us the best for our situation. He helped us look at options to see which would be the best depending on now vs. long-run. The process went very smoothly, and we're very happy with how much this will save us in the long run. 

Tammie Corzine Newsome's profile image
Tammie Corzine Newsome 
recommend  Recommended
5 years ago

This is our 2nd loan with Phillip and First Bank and again, we couldn’t be more pleased with the results and customer service! During the first house buying process Phillip was able to rescue our loan process from losing all of our collateral to getting a great loan interest rate and terms that were perfect for us, just by taking some time to personally work with us and get the correct documentation. For this loan, Phillip contacted us about a perfect refinance opportunity that fit us and walked us through the entire process... read more

Dustin Linkins's profile image
Dustin Linkins 
recommend  Recommended
5 years ago

I have been working with Ronnie for the past 10 years or so. He and I have closed 4 to 5 mortgages/refinances together. Ronnie is honorable and gives you updates when he can, sometimes he is busy, but he will get back to you. Ronnie goes the extra distance to get the loan completed. 

Brennan Williamson's profile image
Brennan Williamson 
recommend  Recommended
5 years ago

Scott P is a great and easy to work with. Very knowledgeable and very responsive to emails, calls and texts. Thanks Scott! 

Samuel M Frenkil's profile image
Samuel M Frenkil 
recommend  Recommended
5 years ago
Samuel M Frenkil's profile image
Samuel M Frenkil 
recommend  Recommended
5 years ago

Marcus and the First Bank support team were intensely involved with my loan every step of the way. Marcus and I talked or emailed nearly daily. Marcus identified that my credit could be improved if I paid down certain balances. By doing so, my credit scores rose 80 to 131 points across the three bureaus. As a result, I was able to get a substantially lower interest rate and a reduced cost of the loan. Once I made the payments, Marcus personally pushed the underwriting and credit departments to adopt the higher credit scores ... read more

Dana Richardson's profile image
Dana Richardson 
recommend  Recommended
5 years ago

Marcus Thompson was great to work with. He was always available to us and answered all our questions completely. He gave us a very good understanding of the loan process all the way through. I know he had our best interest in suggesting all available options when discussing the loan. We highly recommend Marcus for anyone needing a loan. We have already recommended a friend to reach out to him for a refinance and would not hesitate recommending him to anyone. Thank you Marcus. Rich & Dana 

Frequently asked questions about First Bank

How is First Bank rated?

First Bank has a 5 star rating with 177 reviews. 

When is First Bank open?

First Bank is open now. It will close at 5:00 p.m.  

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