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First Bank

5.0

About this business

Founded in 1907 in Burkburnett, Texas, First Bank has been helping families purchase homes for more than a century. We pride ourselves in providing excellent customer care and are proud to serve the local communities. Additionally, we value our customers and make sure they are aware of all options available to them to make for a seamless home-purchasing experience, from pre-qualification to closing. 

Location details

1400 Preston Road #290, Ste 290, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0177 reviews
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Sasha Agent-Marrier's profile image
Sasha Agent-Marrier 
recommend  Recommended
6 years ago

From the moment we first spoke to Chris Madrid, he left us feeling so much more confident about our situation. We thought our situation was going to be super difficult and costly—however, he immediately reassured us and got us started on our refinance. The process was painless and before we knew it, we accomplished our goal. Thank you Chris! -The Marriers 

Vanessa Dishman's profile image
Vanessa Dishman 
6 years ago

We just bought our first home and Rebecca Lammers was amazing! She kept us updated through the whole process and she went above and beyond for us! She made this experience very easy and low stress for us! 

Jacob Upshaw's profile image
Jacob Upshaw 
recommend  Recommended
7 years ago
Brandon Teal's profile image
Brandon Teal 
7 years ago

This was our first home that we have purchased and at first we worked with the builders preferred lender. It was the only part of the process that was an absolute nightmare. Then we contacted Patsy, who was referred by a friend and it was night and day. She was extremely knowledgeable, extremely helpful, and the rate in which she got things done was light years faster than the competition. So glad we made the choice to change and will definitely be referring her to everyone in the future. We were getting finals numbers, whil... read more

Janelle Loomis's profile image
Janelle Loomis 
7 years ago

Ronnie was a pleasure to work with. He made the entire loan process easy to understand and we felt very comfortable that we were in good hands. We were kept informed throughout the way of all of our options, each step, and what actions we needed to take as well as helping us to understand why we were doing so. He was very patient and was happy to walk us through the advantages and drawbacks of all of our options. We are extremely happy with our service! 

Morris Sims's profile image
Morris Sims 
7 years ago

Great team of people, very responsive and helpful. As borrowers, we all need to remember that it is our job to get the underwriter whatever they ask for to get the loan approved. We can't expect them to change their requirements or procedures on a dime. We want a loan, they want to lend us the money, let's work together to make it happen! Team Madrid was excellent!! 

Heidi P Hallin's profile image
Heidi P Hallin 
7 years ago

Phillip's knowledge and expertise was instrumental in helping me understand everything involved and making good choices. And I can't believe they got it all done in such a short time span! Great job! 

Minniee Bou's profile image
Minniee Bou 
7 years ago

Andy was so helpful while I was going through a difficult time. I was able to close on the house with one less worry. It was a very pleasant experience and I would recommend Andy to my family and friends. 

Marcus McElroy's profile image
Marcus McElroy 
7 years ago

First Bank is a first class company. I couldn't have asked for a better experience. Specifically Scott Page, who did an amazing job. He answered all of our concerns and questions quickly. All of the information was provided up front and we were in need of nothing. I would recommend First Bank to anybody. 

Frequently asked questions about First Bank

How is First Bank rated?

First Bank has a 5 star rating with 177 reviews. 

When is First Bank open?

First Bank is closed now. It will open at 9:00 a.m. 

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