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Firestone Complete Auto Care
- Tires
- Auburn, MA
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
Location details
450 Southbridge St, Auburn, MA, 01501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RecommendedAwesome place to work with a bunch of professional and friendly guys. Customers always first.
Business response:
Hi Chance, we're always happy to help! Thank you for choosing Firestone. ^Gen
This place is a joke!!!!!! My husband brought our car in on Saturday to be fixed. It was rattling and driving rough... $700+ dollars we left. The same night we picked it up the car is stalling out now. We called the next day to have them look at and said they wouldn’t have anyone to look at the car until today. My husband dropped the car off this morning and put the key in the drop box. So when my husband called to make sure they got the key they said their technician called out.. that the car can’t be looked at today!!! We ... read more
Business response:
Hi Monica, we're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Would you please, email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information? We value you as a Firestone customer, and we hope to receive your email soon. ^Gen
We have been bringing our cars here for all routine care and tires for about 2 years.. Always helpful and friendly. Even when things don't go as expected they go out of their way to make sure we leave happy.. We trust them 100% to do what's best for our cars and to make sure we are safe.. the customer service is outstanding! give them a try.. you won't regret it!
Business response:
Thank you for being a part of the Firestone family, Christina!
If I could give negative star I would. Do not go they are scammers. I brought four tires and four rims in my car and left my car for them to fix. When I left there, they called me and told me that I only brought two tires. When I got there, I was amazed because I knew I brought four. Looked around the place and there was my two tires in the back of the store with all of their other tires. They idiotically told me someone mistakenly put it there. Do not go to this they tried to steal my tires and my guess is they were going t... read more
nice people to do business with. job well done, the only thing I would change is an explanation of the work done an check list that didn't need work. I would recommend this Firestone ,I will be back. bill Downey
Friendly people and great service. New tires and alignment and very quick! Nice area to wait in also. Glad to be a customer of this Firestone.
I was treated very nicely!
very professional service. nice clean waiting area, which was extremely short. Appointment at 11, I was out by ten past, I was a couple early though!
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4 star rating with 423 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m.
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