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Firestone Complete Auto Care
- Tires
- Harrisonburg, VA
About this business
Location details
1740 E Market St, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I brought my car in for an inspection. The car has 18,000 miles on it. It is in perfect condition. Firestone failed it because they said I needed shocks. Unbelievable. I brought my car to another mechanic and they told me my car was in excellent condition and passed it. They also told me that my Firestone complaint was not the first one they have heard. Consumer beware.....
I do not recommend firestone to anyone . I dropped my car off first thing this morning for an oil change and to check my tires and here it is 330pm and they haven't even looked at my car or moved it....
Loose ball joints seem to be the state inspectors specialty according to other reviews. The do not disappoint. I came here for an inspection and had to pay big for a loose ball joint in which I requested the ball joint that was bad. Three other state inspectors at different locations were shown the part and found no reason why it wouldn't pass. Maybe it was the pizza they were all sitting around eating while working on different vehicles but the part was fine. So the state police have the part and should be investigating as ... read more
So mad at this location right now. Reluctant to cover lifetime parts under warranty and charging triple the price for parts online. Also wanting me to replace tires at 50% tread worn by defective lifetime parts. I'll start going back to the dealer.
Took my vehicle in for an inspection. Failed for ball joints and then was told I need new spark plugs. Funny how I had the spark plugs replaced not 24 hours before.(note that spark plugs and installation cost rougly $500)
Stay away!!!!! Took car in for inspection and they nit picked everything down to the stickers on the car.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.5 star rating with 527 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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