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Firestone Complete Auto Care

3.5

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust ? all of which add u... read more

Location details

1740 E Market St, Harrisonburg, VA, 22801, United States

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WeekdayScheduleStatus
MonClosed
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.5495 reviews
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Theresa Giarrusso Gerlando's profile image
Theresa Giarrusso Gerlando 
7 years ago

I brought my car in for an inspection. The car has 18,000 miles on it. It is in perfect condition. Firestone failed it because they said I needed shocks. Unbelievable. I brought my car to another mechanic and they told me my car was in excellent condition and passed it. They also told me that my Firestone complaint was not the first one they have heard. Consumer beware..... 

Kimberly Mitchell's profile image
Kimberly Mitchell 
7 years ago

I do not recommend firestone to anyone . I dropped my car off first thing this morning for an oil change and to check my tires and here it is 330pm and they haven't even looked at my car or moved it.... 

Dakota Sharp's profile image
Dakota Sharp 
7 years ago
Larry Holland's profile image
Larry Holland 
7 years ago

Loose ball joints seem to be the state inspectors specialty according to other reviews. The do not disappoint. I came here for an inspection and had to pay big for a loose ball joint in which I requested the ball joint that was bad. Three other state inspectors at different locations were shown the part and found no reason why it wouldn't pass. Maybe it was the pizza they were all sitting around eating while working on different vehicles but the part was fine. So the state police have the part and should be investigating as ... read more

Jared Johnston's profile image
Jared Johnston 
7 years ago

So mad at this location right now. Reluctant to cover lifetime parts under warranty and charging triple the price for parts online. Also wanting me to replace tires at 50% tread worn by defective lifetime parts. I'll start going back to the dealer. 

Scott Puffenbarger's profile image
Scott Puffenbarger 
7 years ago
Scott-Stephanie Boehm's profile image
Scott-Stephanie Boehm 
8 years ago
Alex Lee's profile image
Alex Lee 
8 years ago

Took my vehicle in for an inspection. Failed for ball joints and then was told I need new spark plugs. Funny how I had the spark plugs replaced not 24 hours before.(note that spark plugs and installation cost rougly $500) 

Karen Hudson Dance's profile image
Karen Hudson Dance 
8 years ago

Stay away!!!!! Took car in for inspection and they nit picked everything down to the stickers on the car. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.5 star rating with 495 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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