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Firestone Complete Auto Care

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3.7
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313 reviews
|Tires|DeSoto, TX 75115 United States
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About

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.

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3.7
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313 reviews
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3 reviews have no rating
  • Reviews(9)
  • Google Reviews(304)
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    Fernando Ramirez review for Firestone Complete Auto Care
    Fernando Ramirez on Facebook

    3 years ago

    10/02/2019, 03:05 AM
    Not even 1 month with a set of new Firestone tires. All they can do for me is discount 20 dollars out off each tire. I’m just simply afraid to have them on my truck after one blew out on the freeway.
    Daniel Fruik review for Firestone Complete Auto Care
    Daniel Fruik on Facebook

    4 years ago

    04/18/2019, 06:08 AM
    Very professional, very attentive, and I’m very pleased with the work done on my truck....
    Barbara Boles Parks review for Firestone Complete Auto Care
    Barbara Boles Parks on Facebook

    4 years ago

    02/06/2019, 04:40 AM
    Have been dealing with them for years, have always done me right.
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    Geneise Wilborn Waltmon review for Firestone Complete Auto Care
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    5 years ago

    06/14/2018, 13:33 PM
    I used to love this place but since Rusty is no longer the manager the service has gone down hill. Made an appointment today for 1 p.m. I dropped it off and they said it would be a "couple of hours" at 12:45. I told them I absolutely had to have my car by 4:30. Should be no problem, right? At 5:00 I am still waiting. They are friendly and have apologized about being short staffed but this is the 3rd chance and always an excuse.
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    Shelly Leslie Furchert review for Firestone Complete Auto Care
    Shelly Leslie Furchert on Facebook
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    5 years ago

    11/03/2017, 01:06 AM
    Awesome customer service, I called in at 6:15, they close at seven. They could’ve been ugly and negative about having to fix my car, because it was a free tire, but they were awesome! Very professional, very friendly
    Katie Callaghan review for Firestone Complete Auto Care
    Katie Callaghan on Facebook
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    6 years ago

    07/08/2017, 06:39 AM
    Excellent staff, they genuinely care and treat you right. I will drive out of my way to have my truck serviced at this Firestone.
    Regina Boyd review for Firestone Complete Auto Care
    Regina Boyd on Facebook
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    6 years ago

    06/08/2017, 12:26 PM
    It was good customer services but not satisfy with waiting on the service
    Dellanira S Castillo review for Firestone Complete Auto Care
    Dellanira S Castillo on Facebook
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    6 years ago

    12/28/2016, 05:00 AM
    I don't want to write a negative review, but i was not very satisfied. The customer service was good,very happy and friendly. My issue was: I had made an appointment for 2:00 I got there at 1:30 In case they had time, my truck would be available. They did not pull my truck in till 3:00 and finished at 3:30. I was frustrated because i failed to ask how long it would take, but i also think they should have told me. Don't get me wrong the price was very fair and they were super friendly. My fault. �
    Tammy Hanna Dreamkowski review for Firestone Complete Auto Care
    Tammy Hanna Dreamkowski on Facebook
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    8 years ago

    09/06/2015, 02:00 AM
    I have to give them 5 stars for their customer service today! Our family was traveling across the country heading to San Antonio, Tx when we experienced car trouble on I-35. We managed to get the car to Firestone. They helped us arrange a rental and the GM had an employee drive my husband to the airport to pickup the car on Labor day weekend preventing our family from being stranded 4 hours from our new home. Kudos DeSoto Firestone!!!
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