Firestone Complete Auto Care's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Firestone Complete Auto Care

3.7

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

7437 Northwoods Blvd, North Charleston, SC, 29406, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.7418 reviews
Select a rating
Christopher Brown's profile image
Christopher Brown 
4 years ago

If I could give this store zero stars I would. Purchased a $230 dollar tire, walked out to leave after paying and noticed that the tire installed was a completely different model than the other three on my truck. Pointed it out to the manager and technician (who looked like they were still in high school) and they both laughed at it like it was no big deal. Had to wait an extra day just for the right tire to come in. No discount, half a** apology, and lack of professionalism to say the least. When I bring in a 30k dollar tru... read more

Business response:

Hello, Christopher. We are truly saddened that your experience was not as great as we would have liked. We sincerely apologize for any inconvenience. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the appropriate management team. Please, email us at socialcare@bfrc.com with these details of your visit, any related invoice numbers, the store location, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah 

Eric Steffan's profile image
Eric Steffan 
5 years ago

I had my vehicle inspected and got a oil change. first off, the oil change was bogus, I have the same oil filter as before and they made my oil LOWER than it was before. as far as the inspection, they claimed my engine had nothing wrong with it, so I'm wondering why my engine would have stalled out if there was "nothing wrong with it". this particular store (northwoods blvd in north Charleston) is an absolute joke. it took me 4 attempts to even get my appointment honored, and this is the type of work they do. There are tons ... read more

Justin Dobbs's profile image
Justin Dobbs 
5 years ago

Yeah guy name James tried to discredit me working on aircraft last night and charged me 1150$ for a water pump and thermostat housing but I said whatever right well got home noticed the car over heating and checked and he didn’t put any coolant in my vehicle I should be the one asking him if he works in billing or maintenance 

Julian Ferguson's profile image
Julian Ferguson 
6 years ago

Nothing aggravates me more than businesses that refuse service before their posted closing time. If you’re open until 7pm but don’t want to take customers after 6pm why even say your open an extra hour. Do better! 

Jamie Whitt's profile image
Jamie Whitt 
6 years ago

Forgot to put the oil cap on our 2017 Nissan Rouge and we are stranded on the side of the road waiting for a tow truck. 91 degrees out and we have a 2 year old. Going to have to ride with tow truck with no car seat. Thanks Firestone. 

Justin Middleton's profile image
Justin Middleton 
7 years ago
Dekle Griffith's profile image
Dekle Griffith 
8 years ago

This shop tried to charge my teenage daughter $98.03 to change a headlight, for which she had already purchased the bulb! Shame on you for trying to take advantage. If you don't want our business, just tell us so! 

Tim Enlow's profile image
Tim Enlow 
8 years ago
Andrea Andrea Andrea's profile image
Andrea Andrea Andrea 
8 years ago

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.7 star rating with 418 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com