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Firestone Complete Auto Care
- Automotive
- Murfreesboro, TN
About this business
Location details
345 N Thompson Ln, Murfreesboro, TN, 37129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I had a 3:00pm appointment, they didn't even come ask where the lugnut lock was till 4:50.... seriously what was the point in making an appointment to have the tires rebalanced (30 minute job at the most) if they were going to "work in" every walk in before they ever pulled my truck into the bay. then stop what they were doing to air up tires on random vehicles who pulled up to the bay. Lessons learned the hard way... Go to the one on E College from now on. At least they have the guts to be honest about the wait. 2½ HOURS to... read more
Business response:
Hi, Jeni. We know that your time is valuable and we'd like to ensure that this is addressed. Please feel welcome to email us at socialcare@bfrc.com with these details and your contact information. We appreciate your business and look forward to hearing from you soon. ^Alexis
RecommendedExcellent customer service Good prices and very accommodating
RecommendedWonderful staff provided excellent customer service and professional auto service.
RecommendedTwo New tires due to two nails. Gotta love it! We are plugging along. This Firestone location is amazing. They lent us their company vehicle to go get dinner. Who does that? This Firestone team!!
Told my wife it would be over $1,200 to replace the blower motor for her AC. Absolutely ridiculous. Said it would take 5 hours. Took 40 minutes to fix it & bought the part for $200. Don’t ever go here! They are crooks & try to take advantage of women
These guys are life savers!!!! They were really busy when we came in with an empty tank, but they went out of their way to help us and let us use their gas tank, even helping us fill up the car with a particular funnel. They were really helpful and just all around great. Thanks again guys!!!
RecommendedAppointments are best for large jobs. Great group. coupons text to phone.
My experience with Firestone today was amazing!! By far the best experience I’ve had anywhere!!! I will absolutely be back!
Excellent customer service. We got a flat tire on a Sunday afternoon and just showed up and they fit us in...only had to wait an hour and a half...and they stayed past closing time to make sure we were taken care of...I have had excellent customer service in the past as well for scheduled appointments.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.3 star rating with 1,130 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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