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Firestone Complete Auto Care

3.7

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust ? all of which add u... read more

Location details

345 N Thompson Ln, Murfreesboro, TN, 37129, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.7569 reviews
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Jeni Smith's profile image
Jeni Smith 
4 years ago

I had a 3:00pm appointment, they didn't even come ask where the lugnut lock was till 4:50.... seriously what was the point in making an appointment to have the tires rebalanced (30 minute job at the most) if they were going to "work in" every walk in before they ever pulled my truck into the bay. then stop what they were doing to air up tires on random vehicles who pulled up to the bay. Lessons learned the hard way... Go to the one on E College from now on. At least they have the guts to be honest about the wait. 2½ HOURS to... read more

Business response:

Hi, Jeni. We know that your time is valuable and we'd like to ensure that this is addressed. Please feel welcome to email us at socialcare@bfrc.com with these details and your contact information. We appreciate your business and look forward to hearing from you soon. ^Alexis 

Kimberly Anastasia Bailey-Jones's profile image
Kimberly Anastasia Bailey-Jones 
recommend  Recommended
4 years ago

Excellent customer service Good prices and very accommodating 

Bill Johnston's profile image
Bill Johnston 
recommend  Recommended
5 years ago

Wonderful staff provided excellent customer service and professional auto service. 

David Xray Mercer's profile image
David Xray Mercer 
recommend  Recommended
5 years ago

Two New tires due to two nails. Gotta love it! We are plugging along. This Firestone location is amazing. They lent us their company vehicle to go get dinner. Who does that? This Firestone team!! 

Matt White's profile image
Matt White 
6 years ago

Told my wife it would be over $1,200 to replace the blower motor for her AC. Absolutely ridiculous. Said it would take 5 hours. Took 40 minutes to fix it & bought the part for $200. Don’t ever go here! They are crooks & try to take advantage of women 

Bryana Ford's profile image
Bryana Ford 
6 years ago

These guys are life savers!!!! They were really busy when we came in with an empty tank, but they went out of their way to help us and let us use their gas tank, even helping us fill up the car with a particular funnel. They were really helpful and just all around great. Thanks again guys!!! 

Kandy Solomon's profile image
Kandy Solomon 
recommend  Recommended
6 years ago

Appointments are best for large jobs. Great group. coupons text to phone. 

Bethany Douglas's profile image
Bethany Douglas 
7 years ago

My experience with Firestone today was amazing!! By far the best experience I’ve had anywhere!!! I will absolutely be back! 

Donna Kennedy's profile image
Donna Kennedy 
7 years ago

Excellent customer service. We got a flat tire on a Sunday afternoon and just showed up and they fit us in...only had to wait an hour and a half...and they stayed past closing time to make sure we were taken care of...I have had excellent customer service in the past as well for scheduled appointments. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.7 star rating with 569 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 7:00 a.m. 

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