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Fireside Hearth & Home - Knoxville
- Fireplace Services
- Knoxville, TN
About this business
Location details
11209 Outlet Dr, Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You have to make an appointment I lucked out and an employee was there great guy his name is Alan he helped me out
Nope not worth it
Bought a new home from Smithbilt a few years ago. They installed the fireplace and said it wasn’t a real fireplace. It won’t heat the house and nothing I could add to it like a fan to make it work. Fake brick in the inside and gaps so if I tried to even roast marshmallows it would catch the house on fire.
Buyers beware! Showrooms are by appointment only and not the friendliest people !
Multiple commitments for installation resulted not only in no-shows, but in zero communication. When trying to contact the Knoxville office after no-shows, the call is routed to different reps in Charlotte, who make more promises which aren’t kept. We finally got a return call from Allen (local), who took full responsibility for the horrible experience and tried to rectify it as best he could.
Frequently asked questions about Fireside Hearth & Home - Knoxville
How is Fireside Hearth & Home - Knoxville rated?
Fireside Hearth & Home - Knoxville has a 2.4 star rating with 29 reviews.
When is Fireside Hearth & Home - Knoxville open?
Fireside Hearth & Home - Knoxville is closed now. It will open tomorrow at 7:00 a.m.
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