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Firefly Restaurant
- American
- Traverse City, MI
About this business
Located in downtown Traverse City, on the banks of the Boardman River, Fire Fly specializes in small plates, sushi, and martinis. We offer a wide selection of local, national and international wines, and our craft beer selection is extensive.
Location details
310 N Cass St, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could leave 0 I would! Worst dining experience ever, and that is saying A LOT. We came for a surprise party and the staff ruined the surprise as they walked the guy back. This is after his girlfriend and all his friends kept it a secret for months AND a guy in the group went to the manager and reminded/advised him that the person the SURPRISE party was for was about 5 minutes away and that it was a surprise. That makes about a half dozen times the staff was told on top of the reservation info. We sat with another couple... read more
Business response:
Hello Heather, I would like to talk to you about your visit on Saturday night. I've talked to another member in the party that had another take on the situation. I apologize if you had a bad evening at Firefly. Our goal is to provide the best service, quality food and drinks, in an upbeat fun atmosphere. From your review it seems we failed in all aspects. If you could give me a call at Firefly 231-932-1310 I would appreciate hearing from you. Thank you, Travis.
Absolutely amazing dinner. Everything was delicious. We ordered the potstickers, crab Rangoon’s, and for entrees we ordered the Thai peanut dish and the steak udon. Yummy! Jill, our server was busy, but spared no time taking amazing care of us ! I highly recommend Firefly and ask for Jill for your server.
The service was wonderful the food was absolutely delicious atmosphere was great
It was actually a horrible dinner for me. I decided to try something new and out of the box for me. I ordered the Thai Peanut Stir Fry. I do love Stir Fry! It came and it was literally noodles, broccoli and a few chicken pieces in a thick pastey sauce of Peanut Butter! So much that it looked like a bowl of peanut butter. No where on the menu did it say peanut butter sauce. And it was sure not like any Stir Fry I have ever seen. The Edamame was awesome. The staff were all awesome. I just wish the menu was more clear on what t... read more
Business response:
Hello Brigett, I'm disappointed to hear about your recent visit to Firefly. Our Thai Peanut Stir Fry is one of our best sellers and has been for years. The base of the sauce is peanut butter and is a very prominent flavor in the dish. Did the server ask how your food was, or did you notify the staff that you didn't care for your dish? If a guest isn't pleased with their order we will gladly replace with something to their liking. Travis Baird Firefly General Manager 231-932-1310
EXCELLENT!!! We had the fried pickles, General Tso Stir Fry, Steak Udon and for dessert Peanut Butter flourless chocolate cake. Our server was AWESOME!!
Frequently asked questions about Firefly Restaurant
How is Firefly Restaurant rated?
Firefly Restaurant has a 4.4 star rating with 2,542 reviews.
When is Firefly Restaurant open?
Firefly Restaurant is closed now. It will open tomorrow at 9:00 a.m.
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