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Finley's American Grill

3.8

About this business

Visit a Local Favorite Bar-B-Que Restaurant STOP BY OUR GRILL AND SMOKEHOUSE IN KALAMAZOO, JACKSON, BATTLE CREEK OR LANSING, MI Finley's Grill & Smokehouse doubles as a restaurant and smokehouse in Battle Creek, Jackson, Kalamazoo and Lansing, Michigan. We've been pleasing our patrons with appetizing: Smoked low and slow Bar-B-Que meats | Aged sirloins| Hand-crafted burgers | Slow roasted prime ribs | Award winning baby back ribs | Signature sandwiches | Comfort classics Our guests love seeing our smoker on-site because they... read more

Location details

5160 W Main St, Washington, MI, 49009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8990 reviews
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Thomas Janssen's profile image
Thomas Janssen 
8 years ago

Food and service were both great! We had a large group but our server took it in stride, took our orders in a way that got our food out in good time. 

Tanya Schuring's profile image
Tanya Schuring 
8 years ago

Awesome meal but was highly disappointed that I could not use a coupon for my meal just because of my dad's birthday dinner. Also service was a little iffy but I'll definitely be back. Love the lobster tail. 

Chad Perry's profile image
Chad Perry 
8 years ago

Worst experience I have had in a long time. Food was brought out cold had it remade and the manager took it upon himself to put it in a Togo container without asking me... Would have been nice to at least have the chance to eat my $20 plate hot I guess he assumed since it took 15 min to remake I would just want it to go and couldn't even bring it to my table himself. Had it for lunch the next day and it was awful (shoe leather). Will never return to this establishment again 

Business response:

Chad, we sincerely apologize for your recent visit to Finley's. We pride ourselves in serving delicious, fresh, made-from-scratch entrees to our guests with exceptional service. This is something we've built our business on for over 40 years and it seems we missed the mark on both during your visit. We would love the opportunity to make it up to you, please send your contact information to bmonroe@rcfc.com and Kurt, the General Manager of our Kalamazoo location will follow up with you directly. We look forward to hearing fro... read more

Jessica Beal's profile image
Jessica Beal 
8 years ago

Last time I was here for a Birthday I got steak,and it was very tough. So then I came back on free kid day and went with ribs. They had that left over taste. Ick. I do like the environment and everything else was wonderful diwn to the service.I do feel like their meat has gone down hill. 

Marietta Lee Offord Whitley's profile image
Marietta Lee Offord Whitley 
8 years ago

Not fair though, I had to pay half on my lunch when they said free Birthday meal, but it's all gravy, enjoyed my twin anyway. We had to ask for bread and it came out burnt and the walnuts in my salad was stale other than that it was okay. 

Business response:

Hi Marietta, HAPPY BIRTHDAY! During lunch you do get a FREE birthday lunch up to $8.99 with the purchase of a regular priced entree. We apologize for the over-cooked bread and that your walnuts seemed stale. Please send you contact information to bmonroe@rcfc.com with the Finley's location you visited and our General Manager will follow up with you directly. Thank you for celebrating at Finley's and we look forward to hearing from you soon! 

Debbie Petralia Schelling's profile image
Debbie Petralia Schelling 
9 years ago

We had a great dinner here. The lobster Mac & cheese, smoked turkey and pulled pork were delicious. We will definitely be returning here on our next visit to Kalamazoo. 

Alicia Weiland's profile image
Alicia Weiland 
9 years ago

Was visiting from out of state. Stopped in and was very happy with the friendly staff. The food was amazing. 

Heather Harding's profile image
Heather Harding 
9 years ago

Finleys has been one of my favorite restaurants in Kalamazoo since I have been 10 years old (since adulthood I have been to most of the restaurants in the Kalamazoo area). Finleys always has friendly service and the food is like a homemade dinner. It is my go to place when I can not make up my mind because I am always satisfied when I go there. 

Glenna J. Parker's profile image
Glenna J. Parker 
9 years ago

We have had good & mediocre meals here. When we were in this week it wasn't so good. Our ribs were just shy of cold. My baked potato wasn't hot and the squash was like pureed baby food. Wasn't our waitress's fault, the kitchen obviously had a problem that day. 

Frequently asked questions about Finley's American Grill

How is Finley's American Grill rated?

Finley's American Grill has a 3.8 star rating with 990 reviews. 

When is Finley's American Grill open?

Finley's American Grill is closed now. It will open on Monday at 9:00 a.m. 

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