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10700 Ford Rd, No, Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff was attentive to making the sale, unfortunately someone else bought it before I had the chance to see it in person. It seems that they don't have communication amongst the staff because the next day someone else called me and asked if I was going to buy it, as if they did not know it had already been sold.
Business response:
We will work on communication among staff so this no longer happens! Any feedback is great feedback so thank you!
My experience was great here, and I was able to get the car I wanted with no problem. I will be referring others to this dealer. Great cars and great service!!!
Business response:
Thank you so much, Markisha! What an awesome review from an even more awesome customer. See you in the future!
Very quick response
Business response:
We try our best to be on top of things when it comes to customer service. Thanks Lauren, see you in the future!
One of the best dealerships very busy very professional..!
Business response:
We try to be the best for our best customers! Thanks for the awesome feedback and rating!! See you in the future!
Told me the car was available. Went down there and the car was gone. It was their way of getting me down there to sell me another vehicle in which I didn't.
Business response:
Oh no! We are sorry you feel this way, Neil. Thanks for the feedback! Sometimes sticky situations like this happen! We are a first come first serve operation and without a deposit we are unable to save cars for customers due to company policy. We will keep this noted for our future as a dealership! Thanks!!
Quick response
Business response:
Thanks for the positive feedback! We appreciate the time you took to review us.Refer friends or family for $100 referral reward. We hope to serve you again!
Dealer responded fast and gave me all the information I needed to go look at auto
Business response:
Thanks for the positive feedback! We appreciate the time you took to review us.Refer friends or family for $100 referral reward. We hope to serve you again!
Responded in timely manner. I was not able to get to the dealership due to my job. I thought I would be in the area, but was not, however, I advised the dealership that I would be in touch and they were understanding. They emailed to make sure I had all the information to make an informed decision whenever I was ready.
Business response:
Thank you for taking time to review us. We sincerely appreciate your positive feedback. We try our best to provide our customers a pressure free, smooth car buying experience.
Dealt with this dealer via phone only.... associates were Rude on the phone......in a hurry....didn't want to answer my questions on the phone....just referred me to their website.
Business response:
Thank you for taking the time to review us. I'm sorry to hear about the experience you had, if you could give us a call at 313-727-9000 ask for Michael; I will do my best to assist you. We would love to help you in your purchase if we can.
Father & Son Auto Sales has a 4.3 star rating with 1,371 reviews.
Father & Son Auto Sales is open now. It will close at 5:00 p.m.
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