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Father & Son Auto Sales

4.3

About this business

Location details

10700 Ford Rd, No, Dearborn, MI, 48126, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
4.31,371 reviews
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GuruDV8MV's profile image
GuruDV8MV 
8 years ago

car ws dirty inside, airbag lite on, sales said they would fix it, sooo? why not fix it before it was on the lot. no sale 

Business response:

Usually, when a customer finds something wrong with vehicle or that it is not the clean due to past customers test driving - we fix it free of charge with a free full detail before they drive off of the lot! Sorry about the experience you had. Your review will help us grow as a dealership. Hopefully, we still see you in the future. 

Sandy's profile image
Sandy 
8 years ago

Went in for one truck actually was able to get a better one great people no problems so far 

Business response:

So happy you enjoyed your experience and are enjoying your truck! Thanks for the feedback, we hope to see you in the future! 

burrdaddy's profile image
burrdaddy 
8 years ago

great 

Business response:

Great service for great customers! Thanks for an awesome review! 

GuruZXTG8's profile image
GuruZXTG8 
8 years ago

Good folks 

Business response:

Thanks, we appreciate you! See you in the future! 

GuruZDPLR's profile image
GuruZDPLR 
8 years ago

They are not welcoming. They didn't make me feel that they're trying to make business. When I first came to the place to check the car, employees were sitting like in a cafeteria one is eating bf in her office and the guy who gave me the car key and left to have breakfast. I wanted to trade with my 2008 they said the will take for $300. How do you expect anyone treated this way to buy anything from them. Not professional at all. 

Business response:

Professionalism and customer service are our number priorities as a dealership and as a family business! Any feedback is great feedback, thank you!! 

Tanya's profile image
Tanya 
8 years ago

The salesman was very helpful and overall just nice and patient 

Business response:

Thank you, Tanya! We love this awesome review! See you in the future!! 

Alston's profile image
Alston 
8 years ago

Traveled there from out of state only to be told the car I had intended to look at was currently in the body shop because someone had hit it looking at cars on there lot. Had the car pulled apart never got a chance to see it. They were nice, not very talkative. Didn't try showing me other options or anything either. Ended up leaving and never heard back from anyone for further help or info on the car I had initially wanted to check out 

Business response:

We don't like to come off as the typical pushy salesmen! Sorry you had this experience but thank you for the feedback because it really does help us improve our customer service. If you still have not found the perfect car match, please don't hesitate to call us at 313-846-4633. Thanks! 

Malisie's profile image
Malisie 
8 years ago

This car dealer Responded promptly to Mi request for information about this car. 

Business response:

We love hearing that we are on top of our game with customer service. Thanks! See you in the future! 

GuruDNW7Z's profile image
GuruDNW7Z 
8 years ago

Good 

Business response:

Thank you so much!!See you in the future! 

Frequently asked questions about Father & Son Auto Sales

How is Father & Son Auto Sales rated?

Father & Son Auto Sales has a 4.3 star rating with 1,371 reviews. 

When is Father & Son Auto Sales open?

Father & Son Auto Sales is open now. It will close at 5:00 p.m. 

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