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Family Motors Auto Group
- Car Dealers
- Bakersfield, CA
About this business
Location details
6000 Wible Rd, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Customer Service at VW is terrible, Audi dealer on the other hand is great especially Matt. VW left PDI blocks on my GLI suspension for over 3 years I had to point it out to them. Sales guys at VW are also terrible crooks! Stay away from VW dealer in Bakersfield.
kniving--crooks as for as sales goes--fill out credit app for buying used car--some one changed credit app to show I made over 3X the amount of my income that I actually made--on SSI--medi-cal--medi care--low income--VW of America turn down app -- then some one change #'s and got a loan for $30,000 w 0 down -- $458.00 a month over 1/2 of total income--car gets repoed --after me paying for a yr on it --tried to get DA involved won't touch them cause I don't have written proof of forgery or elder abuse. Civil Matter is what I'... read more
make sure you ask for Oscar or Ron the managers. they will work with you
The sales staff here is great to work with! After being treated like a fool by Car-Max in Bakersfield and feeling kinda sleazy when I left there. My wife said, lets go to a VW dealer and see if they will offer us a fair value my 2500HD dura max diesel truck, very nice truck. Car-max offered me a sleazy $11k, and wanted to over charge me for a 2010, bottom line bug for $14.5 and it had 49k miles on it, aaaannnd! It had a problem with the steering column where you had to wiggle the steering wheel at the same time you wiggle th... read more
HORRIBLE customer service. I bought my VW only two years ago, and it is now starting to fall apart already (rearview mirror falling off, headrest broken, etc) and of course none of that is covered under warranty even though I DID NOT BREAK IT! Not only that, but when I call to ask a question, I never get to speak to a person, its always voicemail. Today my rearview mirror literally fell off, and, since it is illegal to drive without a rearview mirror, I called to try to get it fixed or for them to tell me how to fix it. It i... read more
I have taken my Hyundai here are two occasions and had great service. Better than bill Wright Toyota.
If you live in Bakersfield and need a new car you should check out these guys. I recently had to help my mom find a new car, she lives in Bakersfield and live in Orange County so I had to communicate with them by phone and email. Every call and email I placed was returned almost immediately. The inventory on their website was very accurate and the pricing posted was the pricing they quoted at the lot. My mom got a great car at a great price! Yes there are still honest car dealers out there...
Frequently asked questions about Family Motors Auto Group
How is Family Motors Auto Group rated?
Family Motors Auto Group has a 3.8 star rating with 27 reviews.
When is Family Motors Auto Group open?
Family Motors Auto Group is open now. It will close at 8:00 p.m.
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