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Family Eye Care of Sylacauga

4.8

About this business

Since 2013, Family Eye Care of Sylacauga, LLC has been the leader and preferred provider of quality vision care products and personalized optometric services to our patients in Sylacauga and the surrounding areas. Our experienced doctors and staff offer comprehensive vision examinations and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. In our mission to provide the best eye care services possible, our doctors use only the most advanced, state-of-the-art diagnostic techno... read more

Location details

493 W 3rd St, Sylacauga, AL, 35150, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.8213 reviews
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Madalyn Hammonds's profile image
Madalyn Hammonds 
recommend  Recommended
4 years ago

The Dr. Cantley and staff all so kind and knowledgeable to handle all of my eye care needs whether vision or medical period. The office is very clean and is handling new COVID-19 protocol well. They always treat us like family and work with our busy schedules. We would not go anywhere else for visits, contacts, or glasses. Love my Family Eye Care! 

Stacey Williams Thrasher's profile image
Stacey Williams Thrasher 
4 years ago

My husband and I have used Family Eye Care since we moved to Sylacauga five years ago and always had good service until my last trip. I have never been treated so rudely by a person/business as I was today. I ordered new lens on my last exam and specifically told the man that works in the eye glass department that I did not want the reflective coating because they were just a spare set of glasses to watch TV with. He padded the bill and added the coating anyway. I didn't figure out what happened until they sent a bill, I cal... read more

Business response:

Thank you for taking the time to leave a review. We are disheartened to hear about the misunderstanding as we strive to provide excellent medical care, products and service. Strict quality controls are used to inspect lenses at your insurance’s lab and then again at our lab before dispense to ensure accuracy and quality of the lenses. We will be happy to send your lenses back to your insurance’s lab for repair/replacement. We were happy to give you the anti-reflective coating complimentary since it does significantly improve... read more

Jeanette Stiles Trussell's profile image
Jeanette Stiles Trussell 
recommend  Recommended
4 years ago

Good dr and friendly people and staff. 

Christina Douglas's profile image
Christina Douglas 
recommend  Recommended
4 years ago

I absolutely LOVE this place! Dr. Stacy and her staff are magnificent at what they do! They make you feel like it's a privilege to take care of you! 5/5 stars!! 

Michael Mizzell's profile image
Michael Mizzell 
4 years ago

The eye exam went great but they were trying to steer me towards another brand that I didn’t want. I agreed to wear a trial pair, but that was it. I didn’t try to order contacts until several months later and I had to fight tooth and nail with the girl, saying my preferred brand was discontinued, and that they weren’t approved for extended wear, despite two previous eye doctors in different cities saying they were. Even Bausch’s website says they can be worn continuously for up to 30 days. I finally just had to demand a pape... read more

Business response:

We appreciate you making us aware of this miscommunication. We have full contact lens trial sets from the 4 main national contact lens manufacturers. When a contact lens company releases an improved contact lens they trade our trial fitting set out for the new product to ensure we have the best products available for our patients. Unfortunately, we do not have a fitting set anymore for the PureVision2 Astigmatism contacts due to this protocol but we do have Bausch & Lomb's newest astigmatism contact lens trial set. We strive... read more

Mark Ledbetter's profile image
Mark Ledbetter 
recommend  Recommended
4 years ago

Great atmosphere, great staff, great doctor. I highly recommend! 

Andrea Epperson Yantis's profile image
Andrea Epperson Yantis 
recommend  Recommended
5 years ago

Awesome doctor and staff! 

Stacey Cryer's profile image
Stacey Cryer 
recommend  Recommended
5 years ago

Friendly staff and good service 

Briana McNeel's profile image
Briana McNeel 
recommend  Recommended
5 years ago

I have been seeing Dr. Cantley for going on three years after switching optometrist several times over the last 13 years. I wouldn’t choose another place to go! The staff is wonderful! 

Frequently asked questions about Family Eye Care of Sylacauga

How is Family Eye Care of Sylacauga rated?

Family Eye Care of Sylacauga has a 4.8 star rating with 213 reviews. 

When is Family Eye Care of Sylacauga open?

Family Eye Care of Sylacauga is closed now. It will open at 8:00 a.m. 

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