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Since 2013, Family Eye Care of Sylacauga, LLC has been the leader and preferred provider of quality vision care products and personalized optometric services to our patients in Sylacauga and the surrounding areas. Our experienced doctors and staff offer comprehensive vision examinations and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. In our mission to provide the best eye care services possible, our doctors use only the most advanced, state-of-the-art diagnostic techno... read more
493 W 3rd St, Sylacauga, AL, 35150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 12:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The Dr. Cantley and staff all so kind and knowledgeable to handle all of my eye care needs whether vision or medical period. The office is very clean and is handling new COVID-19 protocol well. They always treat us like family and work with our busy schedules. We would not go anywhere else for visits, contacts, or glasses. Love my Family Eye Care!
My husband and I have used Family Eye Care since we moved to Sylacauga five years ago and always had good service until my last trip. I have never been treated so rudely by a person/business as I was today. I ordered new lens on my last exam and specifically told the man that works in the eye glass department that I did not want the reflective coating because they were just a spare set of glasses to watch TV with. He padded the bill and added the coating anyway. I didn't figure out what happened until they sent a bill, I cal... read more
Business response:
Thank you for taking the time to leave a review. We are disheartened to hear about the misunderstanding as we strive to provide excellent medical care, products and service. Strict quality controls are used to inspect lenses at your insurance’s lab and then again at our lab before dispense to ensure accuracy and quality of the lenses. We will be happy to send your lenses back to your insurance’s lab for repair/replacement. We were happy to give you the anti-reflective coating complimentary since it does significantly improve... read more
Good dr and friendly people and staff.
I absolutely LOVE this place! Dr. Stacy and her staff are magnificent at what they do! They make you feel like it's a privilege to take care of you! 5/5 stars!!
The eye exam went great but they were trying to steer me towards another brand that I didn’t want. I agreed to wear a trial pair, but that was it. I didn’t try to order contacts until several months later and I had to fight tooth and nail with the girl, saying my preferred brand was discontinued, and that they weren’t approved for extended wear, despite two previous eye doctors in different cities saying they were. Even Bausch’s website says they can be worn continuously for up to 30 days. I finally just had to demand a pape... read more
Business response:
We appreciate you making us aware of this miscommunication. We have full contact lens trial sets from the 4 main national contact lens manufacturers. When a contact lens company releases an improved contact lens they trade our trial fitting set out for the new product to ensure we have the best products available for our patients. Unfortunately, we do not have a fitting set anymore for the PureVision2 Astigmatism contacts due to this protocol but we do have Bausch & Lomb's newest astigmatism contact lens trial set. We strive... read more
Great atmosphere, great staff, great doctor. I highly recommend!
Awesome doctor and staff!
Friendly staff and good service
I have been seeing Dr. Cantley for going on three years after switching optometrist several times over the last 13 years. I wouldn’t choose another place to go! The staff is wonderful!
Family Eye Care of Sylacauga has a 4.8 star rating with 213 reviews.
Family Eye Care of Sylacauga is closed now. It will open at 8:00 a.m.
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