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Family Care Medical Center

3.8

About this business

Location details

1515 Allen St, Springfield, MA, 01118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8220 reviews
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Gary Jones's profile image
Gary Jones 
8 years ago

I feel like the staff are rude , Unprofessional. The office is dirty the water fountain broken. Your privacy is completely open to everyone that's around you. I don't trust that they comply with hippo laws at all. I think to much information since Obama care. The place is all about money not at all about care. I would say this place is the one to stay away from. They treat you like your in a third world country. I feel if they are about health care they should all learn more or just get out of it. 

Deborah Lynn's profile image
Deborah Lynn 
8 years ago

Not too long of a wait, but The lady Doc I saw wasn't very compassionate and seemed uncaring and annoyed with me. I called ahead to see if they accepted my insurance and was told they did, but upon arrival the Receptionist (who was friendly & nice) was now unsure about whether or not my insurance would cover the cost and asked if I still wanted to see a doctor. Seeing I had no other options I said yes and was told I may be billed for the visit... 

Rodney Salsbury's profile image
Rodney Salsbury 
8 years ago

I Love FCM! .... Dr Ira Helfend is my PCP! .... he is an amazing Dr (to put it quite bluntly) .... He Really Knows His Shit!!!! Check his credentials! they just don't give out that stuff! .... as far as the rest of the staff goes their friendly and very professional when it comes to their work! I have NO COMPLAINTS !!!! .... Keep Up the Great Work FCM!!!! �� 

Servidora Marie Franqui's profile image
Servidora Marie Franqui 
9 years ago

They are my first stop when I have an emergency, they make you feel at ease, good service. 

Anne Brady's profile image
Anne Brady 
9 years ago
Tim Vadnais's profile image
Tim Vadnais 
9 years ago
David Shea's profile image
David Shea 
9 years ago
Ashley Marchand's profile image
Ashley Marchand 
9 years ago

Worst Place to go to. The people in the billing department have no idea what they are doing and the receptionists are rude. Will never go back 

Corinna Ortiz's profile image
Corinna Ortiz 
10 years ago

Wonderful place! Took great care of my when my pcp couldn't see me! 

Frequently asked questions about Family Care Medical Center

How is Family Care Medical Center rated?

Family Care Medical Center has a 3.8 star rating with 220 reviews. 

When is Family Care Medical Center open?

Family Care Medical Center is open now. It will close at 6:00 p.m.  

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