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Fallon Solutions
- Contractors
- Mansfield, QLD
About this business
Fallon Solutions is your one call trade specialist throughout Brisbane and the Gold Coast. Our team has been providing South East Queensland with top quality trade services for more than 50 years. We offer a huge range of trades including electrical, plumbing, air conditioning, appliance repairs, carpentry, data cabling, hot water, drainage, hot water and TV antenna services.
Location details
41 Devlan St, Mansfield QLD 4122, Australia, Mansfield, QLD, 4122, Australia
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Recommendeda very big thank you to Lincoln Neville for the excellent work in installing our new water heater and disposing of the old heater tank, neat clean and quick and I was not pressured in way.. making good use of it.thanks once again, keep up the good work and keep well
Business response:
Hi David. Thank you for this amazing review of Lincoln! It sounds like he has gone above and beyond and delivered the true Fallon Solutions experience we want for all of our customers. Thank you for taking the time to give him and us such a lovely recommendation. We look forward to delighting you again in the future. Have an amazing day!
We had our air conditioner serviced by Fallon, very expensive, and we needed a part for the Damper Motor and Barrel. We paid for the part and had to chase Fallon up as to when it was being replaced. Finally got a date after ringing them, not them contacting us. The repairman came to 'install' the part (the same guy who said it needed replacing) only to not have to part on board. Have tried to ring Fallon AGAIN for a new date. Still waiting for a returned call. Well done NOT. Absolutely terrible service. Me thinks they got to... read more
Business response:
Hi Alison, Thank you for our conversation earlier today. I'm sorry for the poor experience and will personally be following this up on your behalf and providing updates. Talk soon. Sheyaan
They are very very expensive. Further to come in a couple of days if no result in complaint.
Business response:
Hello Julie, I'm sorry you had a poor experience with Fallon Solutions. We will look at your job and be in contact with you. Kind regards
Chris Warren from Fallon Solutions problem solved my solar hot water system and solar electric system expertly and with professionalism. He explained what the problems were simplistically and offered solutions allowing me to prioritise and plan for the work to be done. He also pointed out changes to legislation around what i call the fuse box and smoke alarms which I was not aware of and can now plan for in the near future. HIs service was prompt and communication was excellent. Thanks Chris. Good job mate.
Business response:
Hi Mark. Thank you for this wonderful review of Chris and your electrical service! It sounds like he has gone above and beyond and delivered the true Fallon Solutions experience we want for all of our customers. We love hearing about our technicians not only fixing the problem/doing the works to a high quality standard, but explaining it to our customers so they are educated for the future. It's great to hear Chris achieved this. He's a true professional. I'll be sure to let his management team know he's well he’s doing. Hav... read more
Jess McGahan called at our apartment this afternoon diagnosed and fixed our electrical problem. Her workmanship was of the highest standard. She was also very informative regarding our options to upgrade and what the company had to offer. Many Thanks Colin Phillis and julieRoss
Business response:
Hi Colin and Julie! Thank you so much for this lovely review of Jess. Jess is one of our newer additions to our team, and it's great to hear she embodies the Fallon Solutions values and delivers the amazing service for our customers. I’ll make sure she receives the recognition she deserves.
we have always used Fallon for any jobs we have.we needed a tv problem looked at and they want to charge $49 just to call out and give a quote..terrible attitude from the guy on the phone..very officious and not customer friendly.advised me to go else where for our job if i didnt like the call out fee.in this day and age where business has to be built on customer service this company has become too money focused and not client ..WILL NEVER USE OR RECOMMEND THIS COMPANY AGAIN
Business response:
Hi Adrian, Thank you again for our conversation earlier today. I apologise for the poor the experience you had and will be providing feedback and coaching to improve our customer experience going forward. Have a good day, stay safe and enjoy the week. Warm regards, Sheyaan
Matt H attended our business for electrical fault finding and was excellent! On time, polite, listened, was time conscious and knowledgeable. Highly recommended!
Business response:
Thank you, Keiron. We often hear comments like this about Matt, he is a real asset to Fallon Solutions and we're lucky to have him. Thank you for recognising his hard work.
Greg the electrician was excellent. He turned up on time and his work was very neat and tidy. He was also very informative about electrical safety around the house.
Business response:
Hi Owen, thank you for your kind words regarding Greg. That's exactly the type of feedback we love to hear, and it's exactly the type of service we expect from our team members. Have an amazing day.
We've just had a huge plumbing problem fixed by Matt, Shaun and Heath of Fallons. These guys were super helpful, professional and very friendly. Matt was particularly great. I think Fallons' prices are top end of the scale, but the service was fantastic.
Business response:
Hi Marjorie, thank you for your lovely review of Matt, Shaun and Heath. All of our team try to go the extra mile with their levels of service, and it's great to hear that they all achieved this for you, resulting in a great experience for you. Whilst we don’t pretend to be the cheapest on the market, we do feel we provide value for our price.
Frequently asked questions about Fallon Solutions
How is Fallon Solutions rated?
Fallon Solutions has a 4.6 star rating with 8,845 reviews.
When is Fallon Solutions open?
Fallon Solutions is open now. It is open 24/7.
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