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1823 W Reno St, Broken Arrow, OK, 74012, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Not willing to write Falcon rods off all together yet, but I purchased this rod on Saturday, hooked the second fish of the day on Sunday and pictured are the results. Emailed customer service today, so I’m hopeful that I’ll hear something back within the next few days.
bought my first falcon at Lunkers in Mi. 30yrs.ago I compared it with a G Lumis and I preferred the lowrider I only broke one tip and Falcon was good on the warranty I think I own at least a dozen falcons today.I fish the Texas coast in the winter and Mi. in the summer
Falcon now makes all of their rods in CHINA. That little American flag in the rod meant something to me. You replaced it with a little Made in China sticker hidden on the butt of the rod. Falcon you put profits over the livelihoods of American workers I will never purchase any of your Chinese made rods again!
Purchased some Jason Christie rods a few weeks ago. I fished a tournament and broke 1 of the rods (totally my mistake). I followed up with an email to customer service after the incident and received a response right away! a new replacement rod is on its way! This is some of the best customer service I've received and some of the best rods in the game.
0/5 stars The 5 year warranty costs $80 for warranty on $110 rod after it reaches 1 year old. Basically there isn’t a warranty. It snapped on hook set for a 1.5 pound bass. Absolutely the worst customer service and warranty
I will NOT buy another Falcon Rod!! I’ve always been a strong proponent of Falcon Rods. No more!! Apparently, the med/heavy bucoo spinning rods are not strong enough to hold up to stripers or hybrid under 10 pounds. I have two that have broken in the same place (both while catching hybrid on Skiatook). I took one to the Falcon warehouse in Broken Arrow to have it replaced per their “lifetime warranty”. I was told, because of where it broke, I have to pay $40 to have it replaced under their “limited warranty” specs. Both have... read more
Can’t say enough about this company and the customer service.. went in yesterday to see about paying to fix my boocoo rod, not expecting much, and they went above and beyond.. they backed up their product and honored the warranty without question.. proud to say this company has roots in my hometown. Keep it up, Falcon Rods! You just earned a customer for life.
Cara 7’6” med spinning rod 5.31lb southern Wisconsin smallmouth Awesome rods. Sensitive and strong
Excellent rods, my favorite go to rods in the boat matched with Lews Pro tournament reels.
Falcon Graphite Rods has a 4.7 star rating with 255 reviews.
Falcon Graphite Rods is closed now. It will open tomorrow at 8:00 a.m.
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