Fairway Chevrolet

Crystal J 

on BBB

a year ago

I had the worst sales experience ever in my history of vehicle shopping with Chevy. I was deceived about the amount that would be given for my trade-in in order to persuade me to leave another dealership and come back to them, but the amount was not honored. Because the vehicle I wanted was at the previous dealership where I was going to make the deal and they had to go the next day in order to pick up the vehicle, I knew my deal was not finalized yet that evening, and against my better judgment because I know better, I went... read more

Tilya W 

on BBB

2 years ago

I’ve had prior issues with Tia location but I didn’t think taking my vehicle in for a replacement battery that I purchased from Chevy which was under warranty I would charged $70 for it. Then they lied and stated when car was dropped off they told the person how which was a lie. I’ve gotten my battery changed at a different location under warranty an labor was only $25. I feel if I purchased the battery from a Chevy dealership that they should give you an option to just pick up a new battery if it cost half the price of a ne... read more

Robyn J 

on BBB

2 years ago

On two separate occasions I have inquired about separate vehicles that are on the dealership's website and asked if these cars were available. On both occasions I was told yes, that they were available and was asked to come down to look at them. On both occasions, as soon as I sat down in front of a representative, I was told that the vehicles did not pass inspection. Both vehicles, to this day, are still on the website. The most recent interaction, after showing the representative my check from my bank, he still showed me v... read more

Alberto O 

on BBB

3 years ago

Last July 20, 2022, I left my pickup at this dealer with Mrs. Cera ****** to be checked and repaired on Friday, July 30. When I received no response, I called them and they told me that my vehicle would be checked the following week on Monday. August 1 she called me to ask me some questions about the engine filter, what condition was it in when I changed it and I explained to her that it had 30% life left when I changed it and I explained everything via text, she told me that the next day the mechanic would he would check th... read more

Mauricio L. 

on BBB

3 years ago

Fairway Chevrolet won't care about people just want to make money! 

Tilya W 

on BBB

4 years ago

I have had 2 issues with service at this location 1 thing is they don't go by appointment- you book appointment for a Thursday and they tell you your vehicle won't be even looked at until the following Tuesday. No, courtesy call to let you know there 40 cars backed but let get pass that I took my vehicle in for a service cause my AC was blowing hot on one side and a little warm when driving and 2 days went past and no call so I called them to get an update and she stated that they hadn't gotten to my car yet and it should ... read more