This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Fair Oaks Ford
- Car Dealers
- Naperville, IL
About this business
Welcome to Fair Oaks Ford in Naperville, IL, where We'll Beat Any Deal. Our Ford dealership in Naperville, IL, has been in the business of making customers happy for more than 30 years. So how do we do it? How do we keep our customers coming back time and time again? We're well known throughout Naperville and beyond for our outstanding reputation. Just go ahead and take a look at our excellent rating on Google+, or our A+ Rating from the Better Business Bureau. Or, check out DealerRater. We're rated No. 1 in Illinois, with m... read more
Location details
2055 W Ogden Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Sold me a car thats been in the dealership for service over 40 times within 2 years of owning. Now the headlights are cracking from the mounts and the dealership and **** dont want to cover it but they fix both defective fog lights. Fair oaks ford service tech ****** told me im a liar and to take car to other dealerahip to fix. Im tired of the run around at this dealership. Go elsewhere please.
I have done business with ************* Lincoln for 8 years, For the most part it was a good experience but then they started to send the promotions because I was a "valued customer" of both **** and ******************** vehicles I purchased and/or serviced at their facilities. So today I wanted to use on of the promotions to reduce my service bill for my Lincoln. The certificate clearly stated ******** Fold Lincoln but the Lincoln service department would not accept them. So this is the way that ******** views a valued cust... read more
Once upon a time this place had a total perfect service department honest and proficient. I did not know that this changed 180 degrees when **** died. I Send a ********************* in for service, it is making a bad noise but runs OK, but scary noise. I send it here from muscle memory, I have been using them and doing bird dogs for them for years. (Not used). I get the call from the service guy that it needs a new engine, $5700.00. I tell them I will be there first thing in the AM what time do you open. I take time from wor... read more
This is the most unprofessional dealer ship that I have ever purchased a vehicle from in my life. They sold me a car that had over 3,000$ worth of problems, and refused to do anything to get me out of ***** after I communicated the issues my first day driving home. The manager had my car for well over 5 days without informing me of any results of the diagnostic. I was originally told that my car was being sent to a specialist at the **** dealership only to be told 5 days later that they took it back so it could be repaired b... read more
Good dealership, concerned about customer treatment and satisfaction. Nice people to do business with
Business response:
Daniel, thank you for the kind words and for taking the time to post this review. We truly appreciate it and look forward to working with you again!
Frequently asked questions about Fair Oaks Ford
How is Fair Oaks Ford rated?
Fair Oaks Ford has a 4.6 star rating with 4,211 reviews.
When is Fair Oaks Ford open?
Fair Oaks Ford is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com