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Eyewear Express
- Laser Eye Surgery/Lasik
- Lake Charles, LA
About this business
Location details
339 W Prien Lake Rd Ste 200, Ste 200, Lake Charles, LA, 70601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My husband and I went here about a month ago for glasses and I wanted new contacts. We are very happy with the service we received with our glasses. But that being said we won’t be back again. The reason being the eye doctor had no clue how to fit people for contacts. I went back at least three times and each time the contacts were worse than the previous. The last straw was when I went in for another appointment with the doctor and was told he doesn’t work on that day, well then why did you make an appointment with me to se... read more
Business response:
Hi Suzanne Van Ostenburg Griffiths. We never like to hear that you had a less than stellar experience in any part of the process. Unfortunately, the doctor's practice is not employed by us, and we recommend that you reach out to their office directly to address your concerns.
Recommendedcourtesy staff speedy service
RecommendedI purchased my glasses from here today they were ready in 16 minutes. Service was excellent and I am completely satisfied with my purchase. I always get 2 pair of glasses. John assisted me again and he was very professional. Thank you everyone.
Business response:
Hi Georgia Blair! Thank you for your review! If there is anything else that we can do, please feel free to reach out! :)
RecommendedCustomer Service is amazing from start to finish!!
Business response:
Hi Georgia Britt Allen! 👏 That's 👏 what 👏 we 👏 like 👏 to 👏 see!
RecommendedThis place is awesome!! I walked in and they helped my decide what to get. I got two pair of glasses. The price was reasonable. It only took 30 minutes for both pair to be ready. I highly recommend this place.
RecommendedGreat people. Very friendly, kind and willing to help you.
RecommendedExperience was excellent. Friendly people and helpful too! Thanks Eyemart!
Business response:
Hi Maria Ramirez Lee! Mission accomplished! Thank you for your 5-star review! 🙌
waited 2 hours for glasses to be told their machine was broke and it would be 4 days to get them .
Business response:
Hi Richard Cox. Thank you for your review. We hate to see that you did not have a 5-star experience. Please email our customer service department at help@eyemartexpress.com if we can help you in any way.
RecommendedI took my mom in to get glasses following cataract surgery. Joni helped us and she was incredible. I changed things a couple of different times, deciding to get sunglasses, etc and she was so kind and patient. I also want to commend the store on their steps to prevent Covid-19. They are diligent in making sure everything is sanitized. I would highly recommend them!
Business response:
Hi Linda Rael! Thank you for your review! If there is anything else that we can help you with, please feel free to reach out.
Frequently asked questions about Eyewear Express
How is Eyewear Express rated?
Eyewear Express has a 4.9 star rating with 662 reviews.
When is Eyewear Express open?
Eyewear Express is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com